Zoho Writer is an HTML-centric word processor that has interesting strengths coupled with unfortunate omissions. For business users, it is built for collaboration, with notes and history tied to Zoho's inherent capacity for sharing documents among work groups. It lacks mail merge, and the set of available fonts is limited, though not so constrained as that in Google Docs. Academic and research-oriented users will welcome the footnote and table of contents tools, along with the LaTex equation editor, but will be on their own for a bibliography. FULL REPORT