DeGroot also speculated that Microsoft was thinking as much of its salespeople as its customers when it created the Office 365 Add-ons. "Overall, I'd say that Microsoft has removed a few bumps on the way to Office 365 for some customers," DeGroot said. "It has also made it easier for its own sales teams to add Office 365 to agreements, which they desperately need, since it's impossible for many sales reps to get a bonus at Microsoft these days unless they can show Office 365 traction."
But the addition of more options -- DeGroot said that corporate customers could already buy Office 365 services through the Microsoft Online Subscription Program -- is most of all a signal of the overwhelming complexity of Microsoft's tangled licensing.
"It's quite difficult to understand, and we believe a lot of users may not really understand what they're getting and more importantly, what they're not," said Silver.
Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer, on Google+, or subscribe to Gregg's RSS feed. His e-mail address is firstname.lastname@example.org. See more articles by Gregg Keizer.
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