September 08, 2009
Dirty vendor tricks
From magical demos to deceptive pricing and fictional charges, here are the six most devious tricks vendors use to get their hands in your pocket
Enterprise software and service vendors are a tricky bunch. Like skilled magicians, they use sleight of hand and misdirection to pull cash from your company's coffers.
How do they do it? It starts with the demo (which always works perfectly). Then they offer a price that sounds too good to be true (because they plan to make up the difference in change orders and maintenance fees). Once they've got you, they'll lock you in using every tactic they can
