Customers sign up for the service and use a secure portal to enter the desktop phone numbers they want to SMS-enable as well as the number of the smartphone to which the messages will actually be delivered. SMSs bound for those desktop phone numbers are routed to Avaya's infrastructure and relayed over a cellular data network to the appropriate smartphone.
The messages are displayed by the smartphone via an Avaya Messaging Service app that customers install. The service costs $120 per phone number per year.
IP Office upgrade
Avaya is has released a new version of its IP Office unified communication platform for midsize businesses. IP Office 9.0 doubles the number of users it supports to 2,000 and supports deploying the system to as many as 32 sites.
For the first time the platform can be deployed on VMware virtual machines. VMware is the only virtual environment IP Office 9.0 supports. The software can also be deployed on Linux hardware or on Avaya 500V2 appliances.
Hybrid deployments using more than one of these options is also possible.
Tim Greene covers Microsoft and unified communications for Network World and writes the Mostly Microsoft blog. Reach him at email@example.com and follow him on Twitter@Tim_Greene.
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