IT pros face many challenges day to day, not the least of which is coping with coworkers, bosses, or business managers who stand in the way of getting the IT job done. From the techie of perpetual negativity to the manager of unrealistic promises, dealing with people such as these can be a major time suck.
Here in Off the Record, readers have shared stories of surviving the onslaught of challenges that coworkers send their way. In some, the writers get fired unfairly. In others, they find ways to cope with the unpleasant person or situation. And in still others, they witness justice served to the problematic coworker. Some lessons learned are unique to the economic and tech culture of their day; some are more timeless. In any case, it's a story straight from the tech trenches.
And since this is a blog written by readers -- all under the Anonymous byline -- new submissions are always welcome. Do you have an IT story of coping with an ineffective boss or coworker? Of ways you dealt with a challenging situation the business managers created? Send it to firstname.lastname@example.org. If we publish it, we'll send you a $50 American Express gift cheque.
Here are some of the more memorable Off the Record tales of coping with challenging personalities and skillsets in the workplace:
- Accountability? Check. Authority? Not so much. When senior management ignores office computing best practices, what's an IT manager to do?
- In the story "When business savvy ignores IT reality," management and bean counters cut operating costs. The result? A cumbersome, chaotic, inefficient IT structure.
- Bureaucrats -- the real enemies of IT -- can throttle productivity with a single buzzword. How does an IT staffer cope?
- A stubborn corporate manager gets in the way of the IT staff who just want to fix the networking problem in "Vexed by VPN and interfering management."