Again I checked the PCs. His coworkers were fine; their PCs had power and the Ethernet cables were plugged into the correct wall jacks. They hadn't moved the router, so everything was working for those guys. Lying liar, however, had lost the USB cable. Instead, he'd plugged his Ethernet cable into both his PC and the printer.
Me: "And this was working for two days before it died?"
Lying liar: "Oh yeah. Just the way you had it."
Me: [Thinking: why are you such a lying twit? You just cost three people two days of work!]
The mini hub, patch cables, and printer shared via direct network are all good. I haven't heard from the guy again, but if I do I'm bringing a polygraph and Dr. Phil.
Fallout: Several days of lost or impeded productivity that could have easily been avoided.
Moral: Users lie to IT staff. It's a fact of life. Take the time to get friendly with these folks and the likelihood of those instances goes way down.
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