June 16, 2008

Stupid user tricks 3: IT admin follies

IT heroes toil away unsung in miserable conditions -- unsung, that is, until they make a colossally stupid mistake

For those of us who make our living behind a keyboard in IT, it's hard to imagine a more time-tested vulnerability than the end-user. Armed with network access, these IT viruses wreak havoc nearly everywhere you look -- havoc borne of tech idiocy.

Of course, not all computer users live to cause mayhem, sowing the seeds of destruction in our metaverse, merely by clicking every last Storm worm variant that appears in their inboxes. In fact, sometimes the worst offenses spring from our own ranks, hatched by individuals whose stated mission is to help technology work better: the IT admin.

[ For some user-based IT idiocy, check out "Stupid user tricks" and "More stupider user tricks" ]

For the most part, we IT folks toil away unsung in often miserable conditions just to make workplaces more efficient, secure, and supportive of end-user needs. But then, a few of us -- well, we can be caught doing some really dumb things.

So having kicked the user to the brain-dead curb in "Stupid user tricks: Eleven IT horror stories" and "More stupider user tricks: IT horror stories redux," it's only fair that we turn the spotlight inward to expose a few legendary IT brain farts committed by those who are paid to know better.

[ Stupid user trick No. 1: Preconfiguring PCs with stone-age malware ]

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