An opt-out is, indeed, what Albert received. The letter stated, "Unless you notify us within 45 days of receiving this notice that you do not want your CPNI ....shared, we will assume that you give us the right to share your CPNI." The e-mail provides a big opt-out button at the bottom of the page; it's also possible to go online at Verizon and opt out at a later date. This is all well and good, Albert points out, if you have an e-mail address on file with Verizon. But what if the e-mail is captured by your spam filter or the e-mail address on file with the company is invalid? In that case, you are unlikely to respond and have, therefore, opted in.
In Albert's example, though, you have not agreed to allow Verizon to sell your CPNI to just any marketing company willing to proffer a little hard cash. The letter is asking permission to share your CPNI with "the Verizon family of companies, which includes our affiliates, agents and parent companies (including Vodafone), as well as their subsidiaries." To make that clear, a bold-faced statement in the letter announces, "Regardless of your decision, your CPNI will never be shared by Verizon Wireless with any unrelated third parties."
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