In the event certain customers have experienced a significant and permanent loss of personal content, T-Mobile will be sending these customers a $100 customer appreciation card. This will be in addition to the free month of data service that already went to Sidekick data customers. This card can be used towards T-Mobile products and services, or a customer's T-Mobile bill. For those who fall into this category, details will be sent out in the next 14 days - there is no action needed on the part of these customers. We however remain hopeful that for the majority of our customers, personal content can be recovered.
I personally did not lose any data. Why? I back up. (It's really not that hard.) What do you think? Did Microsoft learn to back up its (or our) data this time?
Got gripes? Send them to email@example.com.