"LCD replacement is not the only business generated by the shortcomings of the iPod LCD," the reader wrote. "After getting the screen replaced, my daughter asked me to get a protective case for her iPod the next time I went to a computer store. The packaging of some of the cases prominently indicated that the case had a clear cover over the screen to protect it. Bolstering my opinion was a story on Public Radio's Marketplace on Friday 9/1 about myriad entrepreneurs who have filled the vacuum caused by Apple's prohibitive cost of repair or refusal to repair and started iPod repair businesses."
Apple's iPod and its warranty promises were made to be broken, the reader believes. "My personal conclusion is that the iPod LCD is under-engineered," the reader wrote. "Whatever may have happened to the knapsack was part of its normal usage. In my opinion, the iPod's mechanical design is simply unsuited for its intended use."
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