May 29, 2009

Is Bing worth a fling?

Early reviews for Microsoft's latest sea -- er, decision engine are surprisingly positive. Who knows? Bing could be the real thing.

When it comes to search, Microsoft has been like the Ty-D-Bol Man, stuck in a leaky rowboat with the Smurf-blue waters rising on all sides. It's desperately hoping that Bing, the newly reincarnated version of Live Search unveiled by Steve "The Mad" Ballmer at this week's All Things D confab, will toss the company a lifeline.

Yeah, well, maybe. But before we get into that, let's get a few things straight.

[ Previously in Notes from the Field: "Microsoft hopes Bing's the thing to revive Live Search" | Stay up to date on Robert X. Cringely's musings and observations with InfoWorld's Notes from the Underground newsletter. ]

First, it's not a search engine, it's a "decision engine." Got it? Good. That distinction is apparently important. Why, I'm not exactly sure.

Also: Your fingers aren't actually fingers, they're individualized keyboard activators. And your eyes? Binocular sensory input devices.

By and large, the cynical journos on hand for Ballmer's dog and pony show seem to be giving Bing a tentative thumbs-up (or, if you will, northerly directed opposable digits). Then again, most of those people are basing their thumbage entirely on the demo.

Note: All Microsoft products look good in the demo, except when they crash in the middle of one.

Search Engine Land's Greg Sterling, one of a handful of tech-journos allowed to put his grimy fingers on the actual search decision engine, performed an extensive side-by-side comparison between Bing and Google.

His first test? To search for "Bing," of course. Google dutifully served up news results about its putative rival, whereas Bing seemed more interested in the singer Crosby and basketball-legend-turned-mayor Dave Bing. Otherwise, though, Bing handled itself well and even surpassed Google in Sterling's estimation, especially when it came to searches for travel, food, and films. He writes:

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hoekema 30-May-09 6:35am
1 reply
Back in the day, MCI had a service like that of the old Bing, where you could compose a letter online and they would print it and mail it from a post office near its destination. I kind of liked it at the time, but then, who sends snail mail any more?
Wretched 1-Jun-09 6:03pm
I remember that service! I used to use it to "talk" to my grandmother, who was deaf and had no computer. It worked like a charm!
tcapun 1-Jun-09 6:59pm
Well, I have several acerbic queries that I can throw at any search engine whether it thinks it is making decisions (bing), contextually relevant (cuil) or contains "fifty thousand algorithms and models" (wolframalpha). ____ And I can tell you right here and right now, they all might as well be based on the moon unless you are willing to spend lots of your time finding what you are looking for AFTER learning how to cope with their individual idiosyncrasies. ____ Kudos to Google, for instance, in finally learning that 50,000 is a number and not two string search words of 50 and 000. (I believe they stumbled on that one when they found that they needed commas to parse addresses and could no longer pretend that punctuation was merely a human foible. Next up, the colons.) If you think that I'm joshing, try Yahooing anything with 50,000. They still haven't figured out that it's a number.

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