Office politics ensure the tech's life is anything but boring
Blundering bosses, out-of-touch-with-reality suits, and disgruntled or inept coworkers are often featured in Off the Record stories. In one newbie tech's tale of the first day on the job, he is given an ominous greeting by his soon-to-be-ex officemate: "The manager left and closed the door behind him. Bob looked at me and, barely waiting for the door to shut, said, 'If you have another job, go back to it. You won't make it here.'"
More "office politics" stories:
- In "The new IT job and the company malcontent," a new hire is warned from the beginning that he'll be working with someone who is very unhappy at the company. The drama is set.
- IT managers who put bureaucracy before the company's business needs are eventually let go in this tale, showing why tech pros need to have common business sense.
- Missing inventory? Blame the tech. A tech pro is asked to create inventory tracking software at a manufacturing company where the managers emphasize the need to be "flexible." What could go wrong?
- The call center is down to only one complete workstation. The tech team prioritizes its needs and jumps through the bureaucratic hoops with a request for new monitors -- only to be denied. Months later, the team discovers where the money really went.
Users keep tech pros on their toes
Ah, where would life be without the timeless stories of the scrapes users get themselves into? Take, for instance, the tale of user ignorance wreaking havoc on company's computer files: "I went to Ed's office, where he was hard at work on his new laptop. ... I found that on the advice of his teenage son, he was deleting any extra files to make his laptop run faster and give him more storage space. After deleting anything he didn't recognize on the C: drive, he had moved on to the P: drive (his personal network storage location), the G: drive (general public storage of shared documents), and the F: drive (the accounting system, the label system, the menu system). Overall, he had deleted almost 300MB off of his 20MB hard drive."
More "users" stories:
- A call comes in about a print job that won't print -- and morphs into anything but routine. The user's basic error is made far worse by unprofessional behavior and demonstrates that it is possible to print yourself out of a job.
- There are many ways workers use and abuse company computers. After all, they don't purchase the hardware or software themselves, so why should they care?
- How the question of the day solved a DSL problem: A tech support member finds that documenting even the tiniest detail can become a powerful troubleshooting tool down the road.
- In "The IT tale of an anti-tech user," working with a professor who refuses to use computers is a challenging task for the IT and other staff on campus.