CUNA Mutual Group www.cunamutual.com
Claims Express: Integrated Multiple Product Processing
Project Lead: Craig Everson, Vice President of Customer Operations Program Management Office
Project Description: The insurance firm launched Claims Express, a rules-based system designed to increase the accuracy and expedite the processing of customer insurance claims. Integrating 16 applications, the system will provide a source model for future large-scale initiatives. [ Read the full CUNA Mutual finalist profile | See Top 10 Finalists slideshow ]
Defense Contract Management Agency www.dcma.mil
IT Infrastructure Consolidation
Project Lead: Lorenzo J. Carter, Director of Architecture and Infrastructure Information Technology Customer Service Org
Project Description: To cut down on resource costs and management overhead, the Defense Contract Management Agency, an independent combat support agency within the Department of Defense, consolidated more than 600 serves and 17 mini-datacenters into two primary datacenters. The consolidation effort affected 9,500 employees in more than 60 offices, delivering an estimated $720,000 annual ROI.
Del Monte Foods www.delmonte.com
Formula Lifecycle Management
Project Lead: Jonathan Wynn, Manager - Advanced Technology and Collaborative Services
Project Description: To better incorporate customer feedback and streamline the execution of change requests, Del Monte revamped its Pet Products formula change process, implementing SharePoint Server, InfoPath, and Excel 2007. The customized solution enables information sharing and document collaboration among Pet Products team members and provides a library for storing, organizing, managing, and archiving formulas and related change process documents.
Denver Public Schools www.dpsk12.org
Incentive-Based Compensation System for Teachers
Project Lead: Caley Miller, Budget Analyst
Project Description: To budget and forecast pay for 1,900 teachers, the Denver Public Schools created the Professional Compensation System, centered on the Cognos TM1 performance management software. Undertaken to reward teachers for performance in a manner similar to that used in corporate settings, ProComp provides the Trust Board with key performance indicators, such as turnover rates, and individual teachers with metrics to help them drive their own salaries.