Fleet Management www.fleetship.com
Online Crew Training at Sea
Project Lead: John Barcy, Group Head of Development
Project Description: Fleet Management rolled out a Web-based online training application for its pool of 6,000 seafarers, allowing them to continue their education whether on land or at sea. The application is written in Java Servlets and JSP, runs on Solaris, and taps Oracle as its database. To circumvent the lack of Web access on ships, the application runs on each ship's Linux-based intranet. One of the PCs on this intranet is equipped with software to allow zipped XML e-mails to be exchanged with the central on-land database via Inmarsat satellite link.
Gaston County Government www.co.gaston.nc.us
Datacenter Modernization and Disaster Recovery
Project Lead: Brandon Jackson, Chief Information Officer
Project Description: Gaston County undertook a large-scale datacenter modernization project, featuring VMware-based virtualized servers and two Compellent SANs. The requisite application migration included an ESRI geographic information system, new workgroup collaboration apps, and a digital document repository from LaserFiche, which required the digitization of records for environmental health inspection, building inspection, accounts payable, and employee timesheets. The datacenter provides disaster recovery for 1,100 users across 35 departments and 25 sites and houses data for 85 Microsoft SQL-based third-party and custom apps.
GE Fanuc Intelligent Plaforms www.gefanuc.com/support
Content Management Initiative
Project Lead: Sheila Kester, Vice President of Global Customer Care/Software Operations
Project Description: GE Fanuc Intelligent Platforms revamped its Automation Support Web site, gutting the legacy back end and centering the new solution around InQuira. This vastly updated Web site features numerous self-service tools, including repositories for knowledge base, documentation, and downloads; online case management; user forums; and a natural language search engine with content ratings and product filters. This initiative has allowed GE Fanuc to improve customer satisfaction levels by providing the finest support experience in the factory automation industry.
The Generations Network www.tgn.com
TGN Captures Voices, Connects Families
Project Lead: Ivan Sanchez, Senior Software Engineer
Project Description: In an effort to provide a richer experience for sharing and documenting family histories, The Generations Network launched its Oral History initiative, creating an application suite to record voices, capture memories, and organize and access those recordings within family trees posted on Ancestry.com. Oral History was developed using Microsoft Visual Studio and uses XML/HTTP to invoke the services of LignUp Communications Applications Servers to call family members and record memories. Recordings are compressed using LAME MP3 Encoder software and are stored in a Microsoft SQL Server database.