Anthony MaranoCo. anthonymarano.com
Distribution Automation and IT Infrastructure Upgrade
Project Lead: Chris Nowak, Chief Technology Officer
Project Description: The family-run wholesale distributor of fresh produce built a cutting-edge facility to efficiently move more than 1 million cases of fresh produce each month. The company automated its paper-based front-office operations with a customized, real-time inventory management application built on .Net Framework, and implemented a Fujitsu-based hardware infrastructure, tapping PRIMEQUEST's partitioning capabilities and PRIMERGY's mirrored memory configurations to deliver reliability and redundancy in support of its produce distribution operations.
AT&T Services www.att.com
Virtual National Customer Service Center
Project Leads: Mark Cottrell, Executive Director; Richard Noponen, Executive Director; Denise Kelley-Jones, Senior Technical Director
Project Description: The telco created a single, nationwide virtual call center to load balance customer calls to nine physical call centers across the country, threading common IVR, agent desktop, workforce management, and trouble ticket and repair systems into myriad existing regional back-end systems to the tune of $88 million in anticipated savings. [ Readthe full AT&T Services finalist profile | See Top 10 Finalists slideshow ]
Atlanta Falcons www.atlantafalcons.com
Socially Immersive Next-Generation Fan Site
Project Lead: Dan Levak, Director of New Media
Project Description: The AtlantaFalcons.com initiative was launched to provide Atlanta Falcons fans with an enriched Web experience. The project tapped Web 2.0 technologies to deliver multimedia content and social-networking capabilities to the Falcon fan base. Teaming up with Digitaria, the Falcons leveraged Sitecore's Web CMS with Castfire, to manage and distribute rich media assets, and The Port Network, to weave social computing into the site.
Automatic Data Processing www.adp.com
Metadata Client Directory
Project Lead: Ron McLeanas, Vice President of Messaging Services
Project Description: To better unify its client offerings, ADP created Service Directory, a repository for client information that is used to dynamically update changes across ADP services, including payroll, benefits, and HR. The repository was developed in-house on Oracle and includes a revamped UI design using Portlets within an existing ADP Portal framework. The system extends ADP's existing IBM Portal Server environment, IBM's Message Broker for orchestration, and J2EE for error and queue handling, and all operations were implemented using WSDL.