 |
|
|
|
| |
• |
Parting thoughts
[
April 18, 2003
]
Linux? Thumbs up. Microsoft? Jury's still out. My conclusions on these and other controversies to mull over in days to come
|
| |
| |
• |
Communist tendencies?
[
April 11, 2003
]
IT centralization is more communist than you might think and carries the same risks of economic failure
|
| |
| |
• |
Offshoring ethics
[
April 4, 2003
]
Deciding whether or not to move work offshore should be a management methodology, not morality, debate
|
| |
| |
• |
Mission statement masters
[
March 28, 2003
]
Spinning a brilliant beer brand into a memorable -- and meaningful -- mission for IT
|
| |
| |
• |
Rocking the boat
[
March 21, 2003
]
An enlightened navy captain whips his ship into shape by empowering his crew to implement improvements
|
| |
| |
• |
Collaborating in success
[
March 14, 2003
]
Taking the role of producer is risky but far more rewarding than sitting on the sidelines and giving a thumbs down
|
| |
| |
• |
Pick your poison
[
March 7, 2003
]
Will it be DLL hell or the infernal shortcomings of the Linux desktop?
|
| |
| |
• |
Redefining the marketplace?
[
February 28, 2003
]
It's still too early to tell whether wireless will become a truly disruptive technology
|
| |
| |
• |
Embrace limited chaos
[
February 21, 2003
]
Total lockdown not only frustrates those you serve but it also impedes productivity
|
| |
| |
• |
Lockdown addendum
[
February 14, 2003
]
A proposal for a modified version of a flexible software install policy
|
| |
| |
• |
Calculating the value of IT
[
February 7, 2003
]
You don't need a pricey consultant to do this math
|
| |
| |
• |
Credit where credit is due
[
January 31, 2003
]
Credit where it's dueAs an IT manager, one of your jobs is to see that those who deserve credit for the work they do receive
it
|
| |
| |
• |
Paradigm shift
[
January 24, 2003
]
IT needs to marry business functionality to any plan for change
|
| |
| |
• |
Productive flexibility
[
January 17, 2003
]
Instead of banishing all employee software installations, devise a plan that offers balanced support
|
| |
| |
• |
Playing the numbers
[
January 10, 2003
]
When reviewing the cost of new technology, don't ignore the benefits it brings to your organization
|
| |
| |
• |
Don't just say no
[
January 3, 2003
]
Before you ban all employee software installs, ask yourself whether that will ultimately hurt the company
|
| |
|
| |
• |
More than skin-deep
[
December 13, 2002
]
Why live in ignorance, when the deepest knowledge about a phenomenon can only enhance its beauty?
|
| |
| |
• |
Burden of leadership
[
December 6, 2002
]
Once you reach the executive suite, it won't always be clear how to make the most ethical decisions
|
| |
| |
• |
Shaking the mailbag
[
November 29, 2002
]
Readers weigh in on everything from eliminating the PTO to FDR and 'emotional intelligence'
|
| |
| |
• |
History and innovation
[
November 22, 2002
]
Disruptive technologies have always made some managers uncomfortable, so take lessons from the past
|
| |
| |
• |
Understanding natural selection
[
November 15, 2002
]
Make sure your 'best practices' really fit your business needs
|
| |
| |
• |
Keep your staff happy
[
November 8, 2002
]
It's inexpensive, it's the right thing to do, and if you are successful, there's a payoff
|
| |
| |
• |
A manager for all seasons
[
November 1, 2002
]
In lean and in prosperous times, there's value in keeping your staff happy
|
| |
| |
• |
The glory that is Greece
[
October 25, 2002
]
Like the Parthenon that speaks to us from the past, IT infrastructure should stand the test of time
|
| |
| |
• |
Leading by listening first
[
October 18, 2002
]
Before you judge history or your staff, review the facts and the process
|
| |
| |
• |
PDAs are here to stay
[
October 11, 2002
]
IT managers need to end obstructionist practices and start integrating PDAs into the enterprise
|
| |
| |
• |
Speaking M&A code
[
October 4, 2002
]
If you want to lead your team through a successful merger, make sure it is in their interest to do so
|
| |
| |
• |
Brainstorm no-brainer
[
September 27, 2002
]
If your brainstorming sessions aren't producing great new ideas, maybe it's time to overhaul the format
|
| |
| |
• |
Dress for success
[
September 20, 2002
]
Author postulates that those with social graces will get ahead, but fails to question whether they should
|
| |
| |
• |
Mission impossible
[
September 13, 2002
]
If your organization's only goal is to satisfy shareholders, you don't have a mission that will lead to success
|
| |
| |
• |
Crisis management
[
September 6, 2002
]
Lessons in leadership from Sept. 11: Managing in a crisis is easy -- it's the aftermath that takes work
|
| |
| |
• |
Evolutionary IT
[
August 30, 2002
]
Don't get tricked into thinking that natural selection has put you right at the top of the corporate heap
|
| |
| |
• |
Hiring at home
[
August 23, 2002
]
The H-1B visa is a relic of a more prosperous era, but banning foreign IT workers isn't the answer
|
| |
| |
• |
Corruption? Absolutely
[
August 16, 2002
]
Ethical business leaders should welcome efficient regulation, but beware of those that add encumbrances
|
| |
| |
• |
The straight scoop
[
August 9, 2002
]
Getting clear information is a fine art that IT managers can master -- if they don't rely on technology alone
|
| |
| |
• |
News you can use
[
August 2, 2002
]
Tips to make sure you will hear the bad news before it turns into a crisis you can't control
|
| |
| |
• |
Talking turkey
[
July 26, 2002
]
Tips on getting staffers to open up at meetings and insights on why good facilitation skills enhance leadership
|
| |
| |
• |
Darwinian logic
[
July 19, 2002
]
Help evolve your communication skills by using clear, simple arguments, as opposed to simplistic pandering
|
| |
| |
• |
The IT rust belt
[
July 12, 2002
]
For a prognosis on the future of programming, take a look at what happened in manufacturing
|
| |
| |
• |
IT battle plans
[
July 5, 2002
]
Should IT leaders focus on logistics or on strategy and tactics when they try to implement change?
|
| |
| |
• |
Comfort or merit?
[
June 21, 2002
]
Taking stock of your hiring practices when it comes to race and cultural affinity means asking hard questions
|
| |
| |
• |
Keep security in-house
[
June 14, 2002
]
Homegrown security options will give you the flexibility you need to perform a variety of functions
|
| |
| |
• |
Paying the rent
[
June 7, 2002
]
Just because software rental can work doesn't necessarily mean it's a payment plan that will work for you
|
| |
| |
• |
No service, with a smile
[
May 31, 2002
]
When great customer service is bad business, and bad service is the very best business strategy
|
| |
| |
• |
Race and IT hiring
[
May 24, 2002
]
In IT, the urge to hire the best applicant for the job needs to trump the urge to hire by appearance
|
| |
| |
• |
Minding your business
[
May 17, 2002
]
No IT executive can afford the claim that an IT project is unrelated to the business changes it may bring
|
| |
| |
• |
A battle-tested strategy
[
May 10, 2002
]
CTOs must eye strategic plans, not logistics, to keep companies on a winning course
|
| |
| |
• |
How to avoid chaos
[
May 3, 2002
]
Proximity to developers can be the key to making sure that your project stays on track
|
| |
| |
• |
Marriage of true minds
[
April 26, 2002
]
You may feel under shotgun pressure, but the pace of business hasn't accelerated all that much
|
| |
| |
• |
Eliminate the customer
[
April 19, 2002
]
When even CRM vendors can't get customer service right, you know there's a problem
|
| |
| |
• |
Beyond vendor venting April 12, 2002
|
| |
| |
• |
802.11's no panacea April 5, 2002
|
| |
| |
• |
The value of a test drive March 29, 2002
|
| |
| |
• |
Older, but clearly wiser March 22, 2002
|
| |
| |
• |
Passport to prosperity? March 15, 2002
|
| |
| |
• |
The moral compass March 8, 2002
|
| |
| |
• |
Dissatisfied customers March 1, 2002
|
| |
| |
• |
Core competence February 22, 2002
|
| |
| |
• |
The next big thing February 15, 2002
|
| |
| |
• |
Buy versus build February 8, 2002
|
| |
| |
• |
Taken out of context February 1, 2002
|
| |
| |
• |
Relationships matter January 25, 2002
|
| |
| |
• |
Campfire wisdom January 18, 2002
|
| |
| |
• |
The customer is wrong January 11, 2002
|
| |
| |
• |
A botched case January 4, 2002
|
| |
|
| |
• |
What goes around ... December 21, 2001
|
| |
| |
• |
Batter up for change December 14, 2001
|
| |
| |
• |
The craft of CRM December 7, 2001
|
| |
| |
• |
Customer disservice November 30, 2001
|
| |
| |
• |
Mirror chess is a loser November 21, 2001
|
| |
| |
• |
Evangelists for progress November 16, 2001
|
| |
| |
• |
Don't debate, innovate November 9, 2001
|
| |
| |
• |
Not beyond influence November 2, 2001
|
| |
| |
• |
The 70-percent failure October 26, 2001
|
| |
| |
• |
Lessons from a catalyst October 19, 2001
|
| |
| |
• |
Get the field guide October 12, 2001
|
| |
| |
• |
Whose side are you on? October 5, 2001
|
| |
| |
• |
The path to truth September 28, 2001
|
| |
| |
• |
Being a leader today September 21, 2001
|
| |
| |
• |
Controlling change September 14, 2001
|
| |
| |
• |
Science vs. business September 7, 2001
|
| |
| |
• |
Trapped in a dream August 24, 2001
|
| |
| |
• |
Go Linux desktop now August 17, 2001
|
| |
| |
• |
Explaining fuzzy logic August 10, 2001
|
| |
| |
• |
Getting to new insights August 3, 2001
|
| |
| |
• |
Web services on trial July 27, 2001
|
| |
| |
• |
Web services a savior? July 20, 2001
|
| |
| |
• |
If I only had a brain July 13, 2001
|
| |
| |
• |
Where trouble begins July 6, 2001
|
| |
| |
• |
Blame Perry Mason June 29, 2001
|
| |
| |
• |
Wanted: Superman June 22, 2001
|
| |
| |
• |
Put vendors to the test June 15, 2001
|
| |
| |
• |
Outsourcing prenuptial June 8, 2001
|
| |
| |
• |
Sizing up service levels June 1, 2001
|
| |
| |
• |
The O-word that IT fears May 25, 2001
|
| |
| |
• |
The ERP, CRM difference May 18, 2001
|
| |
| |
• |
Evolution be damned May 11, 2001
|
| |
| |
• |
Peer-to-peer may be the rebirth of the fat client, but that doesn't sanctify it May 4, 2001
|
| |
| |
• |
Brand is everything, but some companies are too quick to sue infringers April 27, 2001
|
| |
| |
• |
They say being downsized is the best thing that could ever happen to a person April 20, 2001
|
| |
| |
• |
In rough seas, does your leadership style inspire buoyancy -- or mutiny? April 13, 2001
|
| |
| |
• |
Let's clarify a few things: First, the post office will not impose an e-mail tax April 6, 2001
|
| |
| |
• |
Are Mr. Ellison's vanilla flavor-style customer relations good for you? March 30, 2001
|
| |
| |
• |
Little, brittle, and fiddle -- the quick answer to George W.'s impact on IT March 23, 2001
|
| |
| |
• |
You can capture customer data, but it won't tell you how they really shop March 16, 2001
|
| |
| |
• |
Business-to-business can benefit from the miscues of b-to-c vets March 9, 2001
|
| |
| |
• |
Management skills can save you from becoming a slave to technology March 2, 2001
|
| |
| |
• |
Theory vs. theory aside, reskilling your work force is a smart conversion February 23, 2001
|
| |
| |
• |
In your transition to management, consider these rules of success February 16, 2001
|
| |
| |
• |
In the workplace, it's best to let respect -- not your beliefs -- be your guide February 9, 2001
|
| |
| |
• |
The Internet has prompted many things, especially a lot of weird business decisions February 2, 2001
|
| |
| |
• |
Rather than focusing on best technologies, let's look at and learn from the year's worst January 26, 2001
|
| |
| |
• |
You shouldn't talk about politics with your friends, but you might make a few predictions January 19, 2001
|
| |
| |
• |
Predicting Microsoft's next big hit is about as reliable as forecasting Minnesota weather January 12, 2001
|
| |
| |
• |
Last year's crystal ball reveals predictions that came true -- and a few that did not January 5, 2001
|
| |
|
| |
• |
As you celebrate the holidays, re-examine your core values and maintain perspective December 22, 2000
|
| |
| |
• |
In us vs. them politics, there's only one way to overcome: Let's just not even discuss it December 15, 2000
|
| |
| |
• |
No luxuries when you inherit a department, but you can avoid any public missteps December 8, 2000
|
| |
| |
• |
Smart leaders don't use policies to avoid problems. They nurture effective employees December 1, 2000
|
| |
| |
• |
It takes real Guts to go back to the basics and transform your bottom line into success November 24, 2000
|
| |
| |
• |
From short skirts to the new MSP, it's trendy to follow the trends, according to analysts November 17, 2000
|
| |
| |
• |
No privacy: Employers watch every click you make. And what's wrong with that? November 10, 2000
|
| |
| |
• |
Gartner, take a closer look: Is recruiting really better than retraining your programmers November 3, 2000
|
| |
| |
• |
And the National Boycott Stupidity Day Award for Bureaucrat of the Year goes to ... October 27, 2000
|
| |
| |
• |
When your business income and expenses are out of balance, don't cut costs October 20, 2000
|
| |
| |
• |
The best procedures for every situation, or if all else fails, improvise October 13, 2000
|
| |
| |
• |
Word to the wise: Procedures are good, policies are bad, and fish belong in the lake October 6, 2000
|
| |
| |
• |
360-degree popularity performance programs are rich with problems for everyone September 29, 2000
|
| |
| |
• |
Riddle 4 U: If market forecasts don't mean very much, what's the good news? September 22, 2000
|
| |
| |
• |
Where everyone knows your name: There's no use confusing privacy issues with courtesy September 15, 2000
|
| |
| |
• |
Don't cut off your own head: Corporate cost-cutting as a goal is always a mistake September 8, 2000
|
| |
| |
• |
In spite of the IT labor shortage, some still can't find work. Here's how to sell yourself September 1, 2000
|
| |
| |
• |
Policy manuals turn managers into police and employees into the disenfranchised masses August 25, 2000
|
| |
| |
• |
Describing yourself as a visionary can get in the way of actually being a visionary August 18, 2000
|
| |
| |
• |
To ensure IT success, project management shouldn't be a bridge but the destination August 11, 2000
|
| |
| |
• |
Some effective techniques for killing the ideas of employees at your company August 4, 2000
|
| |
| |
• |
Is the Internet really as great an innovation as the wheel and the printing press? July 28, 2000
|
| |
| |
• |
The underlying reasons for the perceived IT labor shortage and what you can do about them July 21, 2000
|
| |
| |
• |
Touchy management situations revisited: Why it's a bad idea to overrule a subordinate July 14, 2000
|
| |
| |
• |
Pundit predictions on the future of the Web don't take into account how messy it will be July 7, 2000
|
| |
| |
• |
New CTO position joins the lineup of kingpins at today's businesses geared for e-success June 30, 2000
|
| |
| |
• |
New CTO position joins the lineup of kingpins at today's businesses geared for e-success June 30, 2000
|
| |
| |
• |
Readers sound off on Microsoft penalty, personal information managers, and UCITA June 23, 2000
|
| |
| |
• |
Readers sound off on Microsoft penalty, personal information managers, and UCITA June 23, 2000
|
| |
| |
• |
The 48 Laws of Power: Climb the corporate ladder, but don't let others step on you June 16, 2000
|
| |
| |
• |
The 48 Laws of Power: Climb the corporate ladder, but don't let others step on you June 16, 2000
|
| |
| |
• |
The 48 Laws of Power: This book teaches you how to maximize power at others' expense June 9, 2000
|
| |
| |
• |
The defining moment for the PDA market is at hand as Palm slips into complacency June 2, 2000
|
| |
| |
• |
To separate the losers from the winners, ask your job applicants an easy question May 26, 2000
|
| |
| |
• |
Readers want to know: What help desk-to-user ratio should the average company use? May 19, 2000
|
| |
| |
• |
It's your job to tell your CEO and chief legal counsel about UCITA's effects on business May 12, 2000
|
| |
| |
• |
Sometimes it pays to go the extra mile to ensure customers are not inconvenienced May 5, 2000
|
| |
| |
• |
Sometimes it pays to go the extra mile to ensure customers are not inconvenienced May 5, 2000
|
| |
| |
• |
How to keep your undercompensated IT workers (Hint: Pay them more money) April 28, 2000
|
| |
| |
• |
Some suggestions for Judge Jackson as he considers what penalty Microsoft should get April 21, 2000
|
| |
| |
• |
Proud to be a PIM-head: What readers have to say about this extinct software category April 14, 2000
|
| |
| |
• |
IT's balancing act: Here's why you should lead the balanced scorecard process April 7, 2000
|
| |
| |
• |
The PrinterShredder is now obsolete, but it's not too late for the business dashboard March 31, 2000
|
| |
| |
• |
End-users' resistance to technology and change is based on experience, not instinct March 24, 2000
|
| |
| |
• |
Fat network architectures will have a chance to shine -- but this isn't their year March 17, 2000
|
| |
| |
• |
To avoid a mess, take an architectural approach to Web-to-host integration March 10, 2000
|
| |
| |
• |
CIOs need to know more than just business -- they must know technology March 3, 2000
|
| |
| |
• |
Still in mourning for my personal information manager -- now extinct February 25, 2000
|
| |
| |
• |
Don't become an e-head. Just support your business strategy with technology February 18, 2000
|
| |
| |
• |
Y2K doomsayers wait for disaster, like expecting that rainstorm in the desert February 11, 2000
|
| |
| |
• |
Windows 2000 decisions: When do you upgrade, and what OS do you pick? February 4, 2000
|
| |
| |
• |
Wrapping up predictions for the new millennium and adding a few more January 28, 2000
|
| |
| |
• |
What does the future hold for a language called Java, and what about XML? January 21, 2000
|
| |
| |
• |
Waiting for the shock wave: Microsoft gets rocked by a giant implosion this year January 14, 2000
|
| |
| |
• |
The true future of Internet stocks: The bubble won't burst, it will slowly deflate January 7, 2000
|
| |
|
| |
• |
A look at the history of the automobile offers a glimpse of the PC's future December 22, 1999
|
| |
| |
• |
Deadlines are important, but don't let them take all the balance out of your life December 18, 1999
|
| |
| |
• |
Instead of rejecting users' ideas, find a place for them outside the infrastructure December 11, 1999
|
| |
| |
• |
It's time to break down the wall between IS and its consumers -- the users December 4, 1999
|
| |
| |
• |
Focusing on both internal and external customers is the key to career success November 29, 1999
|
| |
| |
• |
Make sure you actually communicate rather than simply offer information November 22, 1999
|
| |
| |
• |
There's no time to lose in the race to implement this company's CRM strategy November 15, 1999
|
| |
| |
• |
|
