Unified Communications

Unified Communications (UC) news, analysis, research, how-to, opinion, and video.

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Amazon Chime goes after WebEx, Skype for Business, and GoToMeeting

The cloud provider just entered the unified communications business with a new service

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Level 3 acknowledges network outage

Level 3 outage frustrating voice customers across United States

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Hanging on the line: The desk phone's second life

Desktop phones, smartphones, tablets, and PCs should all work with a phone number as easily as email works today across devices

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3 ways to improve your company's communication

Thanks to advances in technology, companies today have several means of communication with employees and clients alike. However, most companies today still rely stubbornly on email and Skype to communicate, but new project management...

6 Slack alternatives worth a look

There’s nothing wrong with using Slack — its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs

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Skype's bot invasion continues with group chats

Microsoft's campaign to introduce conversational bot overlords marches on

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Microsoft gives businesses a free tool for online meetings

Skype Meetings is a gateway drug to an Office 365 subscription

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7 ways to get more from Slack

Developers share their top tips for being lazy (i.e., increasing coding efficiency) using the popular group chat app

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Slack could host your next conference call

The company's voice calling feature has emerged from beta testing on Mac and Windows

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How ChatOps can revolutionize your business

ChatOps connects people, bots, and tools, making information readily available and creating an easier workflow

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Skype for Business finally makes its way to the Mac

A new technical preview makes it easier to join videoconference meetings

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6 secrets to mastering Slack

Smarter communication isn’t magic. But with these tips, it’ll be hard to tell the difference

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Accidental sharing -- the plague of the always-connected era

In the age of social media, it’s not necessarily in a company’s best interests to provide clear and concise controls over information access

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Office 365 E5 ups the features -- and the price tag

Microsoft's premium productivity and collaboration suite focuses on analytics and online meetings, for those who need them

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Cisco's Spark grows into a phone and meeting platform for the cloud

The cloud-based service will get call features and integration with in-office collaboration systems next year

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