Unified Communications (UC)

Unified Communications (UC) news, analysis, research, how-to, opinion, and video.

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effective online communication

Collaboration tools: social media messages, sharing, connection, communication

6 Slack alternatives worth a look

There’s nothing wrong with using Slack — its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs

skype bot cards

Skype's bot invasion continues with group chats

Microsoft's campaign to introduce conversational bot overlords marches on

announcing a free offer for skype meetings 1b

Microsoft gives businesses a free tool for online meetings

Skype Meetings is a gateway drug to an Office 365 subscription

Slack

7 ways to get more from Slack

Developers share their top tips for being lazy (i.e., increasing coding efficiency) using the popular group chat app

slack voice call reactions

Slack could host your next conference call

The company's voice calling feature has emerged from beta testing on Mac and Windows

social networking chat

How ChatOps can revolutionize your business

ChatOps connects people, bots, and tools, making information readily available and creating an easier workflow

office 365 april update 1

Skype for Business finally makes its way to the Mac

A new technical preview makes it easier to join videoconference meetings

diverse group of people seated in a circle collaborating with social media icons floating above them

6 secrets to mastering Slack

Smarter communication isn’t magic. But with these tips, it’ll be hard to tell the difference

convergence laptop smartphone

Accidental sharing -- the plague of the always-connected era

In the age of social media, it’s not necessarily in a company’s best interests to provide clear and concise controls over information access

expense reports

Office 365 E5 ups the features -- and the price tag

Microsoft's premium productivity and collaboration suite focuses on analytics and online meetings, for those who need them

20151005 Cisco headquarters sign

Cisco's Spark grows into a phone and meeting platform for the cloud

The cloud-based service will get call features and integration with in-office collaboration systems next year

people in videoconference meeting

What you need to know about Microsoft Skype for Business

Microsoft's concurrent shifts from Lync to Skype and from on-premises servers to the cloud are confusing many enterprises

skype for business desktop sharing

A look at the new Microsoft Skype for Business Server 2015

Most of the action with Skype for Business Server 2015 happens behind the scenes, in the server-side plumbing

tin can phone communication communicate caller businessman

The real problem with unified communications

People don't need fat, complex clients to do all their communications; they need a way to make their communications portable across devices and locations

Say goodbye to Microsoft Lync, hello to Skype for Business

Lync customers will get to use the client interface familiar from the consumer version of Skype

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