Thanks to advances in technology, companies today have several means of communication with employees and clients alike. However, most companies today still rely stubbornly on email and Skype to communicate, but new project management...
There’s nothing wrong with using Slack — its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs
It takes a lot to keep your contact center running. If you're feeling the pressure of maintaining the resources you need, we can help. By offloading the burden of managing your contact center to us, you get to take advantage of our
Ever feel like you're juggling too many internal and vendor organizations just to keep your contact center running smoothly? It's time to consolidate. With our Contact Center Managed Services (CCMS), we've built a support model that
Today, even the most basic contact center must support voice, email and chat, while also complying with regulatory requirements for call recording and storage. To keep up with competition, it must have SMS, Voice Call Back, Workforce