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Microsoft Dynamics CRM Cortana

Microsoft's brand-new CRM boss takes the wraps off Dynamics CRM 2016

The new software puts machine learning to work for customer service

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Apple apologizes to Mac devs for App Store certificate screw-up

One developer wonders why the company isn't saying 'Sorry' to customers as well

Microsoft Dynamics AX ERP

Microsoft Dynamics AX: A new ERP is born, this time in the cloud

Enterprise software has long been associated with clunky interfaces and a long learning curve, but Microsoft is aiming to change all that with Dynamics AX, the next generation of its flagship ERP system.

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Bing gains search share after Windows 10 gives it a hand

Search query volume up 5 percent since Windows 10's launch, beats industry growth average

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10 Microsoft Office 2016 features you'll love

Office 2016 offers many enhancements that integrate more tightly with SharePoint and OneDrive. It can be confusing to keep track of all the features, so we pick 10 you are sure to love

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Apple flub leaves users confused over 'damaged' apps

The problem was caused by letting a security certificate expire


Office 2016: 5 Things to Know

Collaboration is the killer feature in Office 2016. Move over Google Drive.

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Google to pull Chrome's patch plug for 1 in 7 Windows and Mac users

Sets April 2016 support deadline for old Windows, OS X users; plan could cost Chrome user share as people look for alternate browser

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Google open-sources machine learning to smarten up our apps

The system, dubbed TensorFlow, is smarter, faster, and more flexible machine-learning software, the company says

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Cloud apps need governance too

The biggest hole in cloud governance today is at the application level, which is also the messiest area to govern

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Get Windows 10? Microsoft's push comes to shove

We all learned in kindergarten that bullying and breaking promises is wrong -- so cut it out, Microsoft


Firefox again flirts with dangerous 10 percent user share level

Mozilla's Firefox, returning to a multi-month cycle of user share losses, is again flirting with the dangerous 10% milestone, according to data from Net Applications.

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Is open source overtaking Splunk?

No conversation on log analytics can occur without beginning with Splunk. But is open-source ELK overtaking the company? A different point of view.

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With AI advances, Facebook tests M, your newest assistant

Facebook is pressing hard to advance artificial intelligence. M is designed to handle multi-step questions and tasks

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Review: Office 365 fails at collaboration

Despite years of promises and gap-filling acquisitions, Microsoft's collaboration toolkit remains a woefully inadequate mishmash

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Chrome user share swells to record 31 percent

Epic scramble looms for IE users as almost half have 10 weeks to update their browser or find themselves blocked from bug fixes


Microsoft bows to Chrome's dominance, delivers Office Online add-on for browser rival

Extension speeds up access to browser-based Office apps and their documents within Google's browser

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iPad face-off: Microsoft Office vs. Apple iWork vs. Google Apps

iPad office apps, round 10: Microsoft Office and Apple iWork get big upgrades for the iPad's new multitasking capabilities

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