Outsourcing

Outsourcing news, analysis, research, how-to, opinion, and video.

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Don't fear the robots, embrace the potential

Robotic process automation is not necessarily replacing human workers, but creating more capacity and the potential for employees to focus on higher-value activities

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Infosys to hire 10,000 in the US in wake of H-1B review

Indian outsourcer Infosys is hiring 10,000 American workers over the next two years, in the wake of a review of U.S. visa rules and an emphasis on local hires by the administration of President Donald Trump.

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Fired IT workers to file discrimination lawsuit

IT employees at the University of California, replaced by an offshore outsourcing firm, will allege age and national origin discrimination

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9 things your service provider wants you to know

Enterprise IT can avoid some of the pitfalls in these tricky relationships by heeding advice from the providers themselves

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How Brexit will impact global CIOs, IT services

Global CIOs must begin planning now for the impact of Brexit on their IT services and outsourcing strategies

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Puerto Rico is becoming the onshore destination of choice for software engineering

This article explores the diverse options when it comes to outsourcing software engineering projects and the growing role of Puerto Rico as an onshore destination

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Fears arise that Trump has dropped ball on H-1B reform

Some say that even if President Trump doesn't fulfill his campaign promises with changes in the law, some companies will outsource less just to avoid getting on his bad side.

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Trump’s revised travel ban may still hurt tech

President Donald Trump's revised travel ban, released Monday, ensures that H-1B visa workers from banned countries won't have problems -- as long as they stay in the U.S.

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Lawmakers try again to stop call center offshoring

If the legislation passes, U.S. customers would have the right to request that their calls are transferred to a call center agent physically based in the U.S.

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U.S. suspends fast-track H-1B processing, blames backlog

The six-month suspension of premium processing was described as 'unprecedented' by one immigration attorney

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HPE refocuses tech services group on cloud, big data

Hewlett Packard Enterprise has revamped its existing technology services unit to focus on helping customers adopt emerging technologies, including cloud computing, the internet of things, and big data.

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Renewed effort begins to save California university’s IT jobs

New legislation would bar offshore outsourcing at state universities

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Trump eyes end to an H-1B system that favors largest outsourcers

The top 10 H-1B list explains why Trump wants to change the visa lottery

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Show innovation some love

In an uncertain economic environment, enterprises should resist retrenchment and continue to embrace innovation and nimbleness

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Trump's ban becomes an H-1B fight

It's not the number of H-1B visa holders from banned countries that is driving this challenge

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5 tech battles facing Trump

The tech industry could face challenges from Trump on immigration reform, R&D support, climate change, China relations and auto emissions

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Trump turns to H-1B advocates for advice

Trump's 16-member team of CEO advisers includes many that offshore jobs and want the H-1B cap to increase

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New GOP H-1B bill appears to fall short of Trump’s goal

Rep. Issa tries again to tighten an H-1B loophole used to displace U.S. workers, but the bill is not broad H-1B reform

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