Customer behavior is being shaped, and changed by technologies. Mobile, cloud, connectivity is changing how digital strategies need to be employed and utilized to understand the customer base. Listen James Bligh as he describes how
In the enterprise software business, the effectiveness of your customer software training is all-important to your bottom line. Our new eBook, How to Optimize Your Customer Software Training: 51 Best Practices to Achieve New Levels of
Service Performance Insight provides an informed and actionable third-party perspective for clients and industry audiences. Our market research and reporting forms the context in which both buyers and sellers of information
Professional Services Automation For Dummies, Deltek Special Edition, walks through the challenges that project‐based businesses face as they try to get a handle on their exciting, varied, complicated operations.