Instant Messaging

Recent instant messaging news and analysis from knowledgeable experts.

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security 2016 cybercrime

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Can the enterprise save Facebook bots?

Business users may get more out of Facebook's automated conversations than consumers

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Office 365 outstrips Salesforce, Box as top enterprise app

Okta's latest survey of its customer app usage data shows Microsoft Office 365 way out in the lead, and Slack gaining fast but facing a possible glass ceiling

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Slack finally launches threaded replies

The popular work messaging app adds one of its most-requested features

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How to integrate Microsoft Teams with other apps

Microsoft’s new collaboration is more than messaging—it’s a platform with three choices for integration into a work hub

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Facebook encrypted messages: Setting up Secret Conversations in Messenger

Even Facebook lets you have a little privacy, letting you send encrypted messages using the Secret Conversation feature in Facebook Messenger. Here’s how it works.

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Snapchat parent reportedly headed for an IPO

The initial public offering could value the company at up to $25 billion

Election 2016 teaser - Electronic voting, digital ballot boxes

Could Google or Facebook decide an election?

Technology can affect democracy in unpredictable ways, including via seemingly innocuous notifications

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How to get started with Microsoft Teams

In its first release, admin setup is easy but user distribution requires more work

Marc Benioff Dreamforce 2016

Salesforce takes another swing at Microsoft with chatbot building tools

The new LiveMessage service helps with automated and human-based support

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Surprise! Millennial office workers love email

If you thought text-obsessed, social-media-loving youngsters would lead us away from email, think again

Bhavin Turakhia Flock Directi

Meet Flock, a Slack rival that claims big productivity gains

A 'magic search' feature automatically displays important groups and contacts without any need for typing

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Microsoft may finally have its Slack killer

The company reportedly is building Skype Teams, its first product to truly compete against hot group messaging apps

6 Slack alternatives worth a look

There’s nothing wrong with using Slack — its three million active daily users can’t all be wrong. But that doesn’t mean there isn’t another option out there that might better meet your particular needs

skype cloud files

You can now send files with Skype when the recipient is offline

Skype users can also pick up the shared files on any device

Slack

7 ways to get more from Slack

Developers share their top tips for being lazy (i.e., increasing coding efficiency) using the popular group chat app

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WhatsApp expands to the desktop

A new app for the Mac and Windows will help the messaging service better match its competition

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We can repair email -- but it’s going to hurt

The major service providers have the power to fix email, but it will break many other servers in the process

terrorist tools

Trend Micro: 6 most popular homebrewed terrorist tools

Terrorist are developing apps that include pre-packaged encryption, DDoS, and a news feed for tech-light jihadists

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