CRM news, information, and how-to advice

Microsoft plots Dynamics CRM update with an eye on marketing, global expansion

CRM Online will be available in 130 markets by the end of the year, Microsoft says

Tibco going up against Oracle, IBM and Adobe with new customer engagement platform

Tibco Engage seeks to go beyond mere customer loyalty programs

Infor goes up against with SalesLogix acquisition

Infor will tie SalesLogix CRM with its ERP apps as well, says CEO Charles Phillips

Microsoft continues global CRM expansion in battle against

The company is targeting growth markets, according to one analyst

Microsoft to strike back at with CRM cloud for government

The CRM Online government cloud will be tied to ones for Microsoft's Azure and Office 365

Oracle buys LiveLook for co-browsing technology

The deal follows's rollout of SOS, a help feature inspired by Amazon's Mayday CRM update focuses on flexibility and mobility

The Summer '14 release of the CRM application is set to launch later this month updates mobile app with 30 new features

Salesforce1 Mobile now has more integrations plus support for BlackBerry and Microsoft Windows 8 takes a cue from Amazon's Mayday with 'SOS' for service

The help feature can be embedded into any native iOS or Android application

Rimini Street diversifies with cloud services for Workday,

The move may be a hedge against a negative outcome in Oracle's intellectual-property lawsuit against Rimini is officially out of ideas's new focus on six industries won't work. Worse, its old strengths won't do it much good in specialty industries

SAP to resell Adobe's marketing suite in strike against, Oracle

The partnership gives SAP additional capabilities without the burden of an acquisition

Oracle rolls out 'iOS 7'-inspired visuals for Fusion Applications

Most users don't want or need all the features in Fusion's more complex original UI, according to one expert

Microsoft takes Dynamics ERP upmarket with Azure support, new services

Microsoft is also now ready to go head-to-head with in the CRM market, analyst says

Oracle buys BlueKai, gains massive consumer data mart

BlueKai's mobile data management capabilities for aggregating data on consumers are its 'crown jewel,' analyst says

Oracle creates unified suite of marketing software

The company has built up Marketing Cloud through a series of acquisitions of marketing-related software companies

Microsoft revamps Dynamics CRM for fresh run at

Dynamics gets new marketing automation, customer support, and social media monitoring to compete against's Service Cloud, ExactTarget, and Radian6

The future of Dynamics in a Nadella-led Microsoft

More acquisitions, an increased cloud push and better connections to the rest of Microsoft's products may be on tap

Relive the 1990s with these ancient, still-functioning websites

15 websites take us back to the days of 'Pi,' Dole-Kemp '96, and what was hot in tech at the time

The 25 geekiest moments from 25 years ago

A look back at the most memorable tech-related happenings of 1989

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