Two recent surveys, released respectively by technology giant Microsoft and by a startup in the API space, Restlet, highlight the perception of technology and connected objects by consumers, from their impact on quality of life to the...
A new report from Aberdeen Group shows how companies using ACM are achieving superior results in key measures such as staff utilization and quality of service levels by empowering employees with relevant and timely knowledge.
If your organization’s security procedures are disruptive and clunky, frustrated employees will figure out how to get around them. Here’s how three companies created a secure and seamless experience for end users.
Read this AIIM report to see more results from a recent survey on the adoption of case management solutions, and find out how leading organizations are integrating advanced case management systems to improve productivity, ROI, and