InfoWorld Home / Blogs / The Gripe Line

Dell dropping its Ubuntu offerings?

February 08, 2010
Reader’s desire to purchase an open source system from Dell meets sales rep resistance
3 comments|
24 Recommendations
Linux
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Readers sound off on HP, Android, and more

February 05, 2010
Readers weigh in on defective product policies, the future of the Android G1, and buying an extended warranty
1 comment|
51 Recommendations
tech support, user problems
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It's not a con job -- it's just a mistake

January 27, 2010
One reader becomes suspicious of what appears to be a service-invoice con from a company he respects
2 comments|
141 Recommendations
user problems
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T-Mobile G1 owners left in Android 2.0 limbo

January 25, 2010
Early Android adopters are left wondering whether their T-Mobile G1s will ever get a taste of Android 2.0 'Eclair'
1 comment|
171 Recommendations
mobile platforms, Google Android, T-Mobile
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What should a defective laptop cost?

January 22, 2010
One reader balks when asked to pay to have his brand-new computer repaired. Gripe Line settles the feud
8 comments|
202 Recommendations
tech support, user problems
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Stolen laptop, warranty refund woes

January 18, 2010
Getting a refund on an extended warranty when your laptop is stolen shouldn't be the insurmountable hassle it often is
5 comments|
229 Recommendations
user problems, Lenovo
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T-Mobile teaching moment turns ugly

January 12, 2010
Reader greeted with X-rated image while instructing daughter on the importance of going green
3 comments|
289 Recommendations
user problems, tech support, T-Mobile
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A rough ride with Roxio Creator

January 05, 2010
A reader finds a way to make his copy of Roxio Creator work with Windows 7, but all does not end well
7 comments|
349 Recommendations
application management
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Cratchit Hall of Fame: Toasts to HP, Symantec, and Verizon

December 29, 2009
Most of the time, when it comes to tech customer service, we have to lower our expectations. But every once in a while, you get more than you hoped for
1 comment|
400 Recommendations
tech support
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Cratchit Hall of Fame: Web innovation and support

December 24, 2009
From the ubiquitous Google to a small printing service, readers find a few kind words for those in the cloud
1 comment|
444 Recommendations
Web services, tech support, user problems, Web companies
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