Archives: June 2009

Why margin isn't a good metric

June 30, 2009
A product's profit margin doesn't always tell you how a company is performing -- at least, not without a lot more context
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When trying to get hired, the answer is more math than preference

June 26, 2009
If you're going to send a letter, send it directly to the hiring manager and not to HR -- but get the conversation started with a call too
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What to do when a software vendor eliminates an important feature

June 23, 2009
When a software vendor changes direction, you may not have a great option or even an adequate one
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Choosing the right side after an acquisition isn't always obvious

June 23, 2009
A merger/acquisition can sometimes make you feel like you're trapped in an episode of "Turf Wars Gone Wild"
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Thinking of going into business with a close friend? Think again

June 22, 2009
There are plenty of reasons not to partner professionally with a buddy, starting with how much you value your friendship
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How should IT deal with "digital natives?" With open arms

June 16, 2009
More and more, new employees will, in their own way, be just as sophisticated as the IT staff when it comes to computers. Smart CIOs will see this as an opportunity, not a threat
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When the IT budget is tight, good enough has to be enough

June 16, 2009
When IT resources are scarce and work needs to get done, stop sneering at easy-to-use end-user tools and start putting them to use
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When does running IT as a business make sense?

June 15, 2009
Running IT as a business rarely makes sense. Sometimes, though, it's better than the alternatives available to a CIO
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When 'managing up' is part of your job description, tread with care

June 09, 2009
When you get hints that part of your job is to help your new manager become more mature and effective, you're surrounded by landmines -- and opportunities
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Users don't have to know that the Service Desk can't fix a problem

June 09, 2009
When your boss chews you out, look beyond the tone. Sometimes there's a useful message
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