An IT wannabe tries to pass the hiring gauntlet

November 24, 2009
In this IT tale, a self-taught techie hopes resourcefulness and enthusiasm for the profession will help him in the IT door
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Your past IT performance may come back to reward you

November 17, 2009
In this IT tale, a three-week contract gig and an Autostart worm infestation lay the groundwork for a permanent position
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The Windows server migration that wouldn't go away

November 10, 2009
In the midst of a massive datacenter consolidation, a techie discovers that the devil is in the details when dealing with a problem server
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Who's doing the backups? Even IT guys get it wrong

November 03, 2009
An IT tale of how something as important and basic as backups can slip through the cracks
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An icy hard drive and the pending payroll

October 27, 2009
After the client's hard drives and backups failed, unusual measures had to be taken to make sure 800 employees would get paid
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Surviving a tough IT project

October 20, 2009
In this IT tale, the techie tackles a complex upgrade -- and a complex working relationship
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A tale of finding one's niche in IT

October 13, 2009
Through trial and error and tough decision making, an IT professional finds a position that meets career strengths and interests
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IT customer support dos and don'ts

October 06, 2009
In this reader's collection of IT experiences, customer service encounters are anything but boring
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A tale of an ISP service call and the poor response time

September 29, 2009
Three hours after the mortuary's IT staff reported Internet problems, the connection started working again. Was there a catch?
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Heartbreak at the help desk

September 22, 2009
In this IT tale, applying for a promotion reveals an ugly, unfair side to office politics
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