The CEO carousel runs rings around IT

October 03, 2012
At one company, the CEOs can't seem to stick around -- and turn one IT pro's upgrade project into a task without end
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Follow the money: IT unravels payroll puzzle

September 26, 2012
A seemingly stress-free software changeover is nearly undone by long trail of easily overlooked technical details
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How many CFOs does it take to screw in a lightbulb?

September 19, 2012
Bean counters somehow complicate even the simplest tasks, as one techie learns when moving a fax machine
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Dear user: Details do matter

September 12, 2012
The help desk gets the dreaded call: A report on a 'broken' PC from a well-meaning but technologically clueless manager
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'I need a new smartphone! My old one, uh, broke'

September 05, 2012
When IT hinted it would replace BlackBerrys, employees at one company turned into clumsy, scheming butterfingers -- then reality hit
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A phantom menace gives IT the slip

August 29, 2012
A techie gets the runaround from a mysterious user and close-lipped staff while troubleshooting a problem at a remote site
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Bullying bosses get corporate comeuppance

August 22, 2012
Cruel execs intimidate and demean employees at highly regarded company -- until their bad behavior hits the bottom line
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How a bad buyout killed a good company

August 15, 2012
A techie helps expand a business, then can only watch as new owners' mismanagement runs the firm into the ground
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After-hours IT: A phone hack exposed

August 08, 2012
Burglars? Ghosts? A tech team can't figure out who's behind phantom overseas calls following seemingly perfect VoIP install
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Amateur hour: A database disaster IT can't fix

August 01, 2012
An inexperienced underling is entrusted with a major Web project, but IT is left to clean up the pieces
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