A cocky CIO's cloud plan comes crashing down

January 30, 2013
The IT department picks up the pieces after an inexperienced CIO barrels through with an ill-considered cloud migration
Read more »

A $1 part brings down the data center

January 23, 2013
Amid a tour with senior programmers and top execs, the power goes out and it takes a troop of techs to bring it back
Read more »

Nice VoIP upgrade! Too bad you killed the sales lines

January 16, 2013
A tech consultant's first PBX-to-VoIP upgrade goes surprisingly well -- until the staffers' own cluelessness gets in the way
Read more »

Laptops don't lie: Filthy tales of tech repair

January 02, 2013
You'll need a strong stomach to brave this techie's stories of the extreme abuse inflicted on laptops by oblivious users
Read more »

In plain sight: On the trail of a problematic printer

December 19, 2012
The IT staff must solve the case of a new multifunction device that works sporadically, sending print jobs into the ether
Read more »

Hello operator? A bumbling boss is on the line

December 12, 2012
The entire company is put on hold after the boss asks for the administrator password to the corporate phone system
Read more »

You're fired! 3 terminally stupid user tricks

December 05, 2012
An IT contractor sees firsthand how employees' abysmal decisions can lead directly to their immediate dismissal
Read more »

Stand back and let IT do its job

November 28, 2012
When the network goes down at a national power grid operator, a techie hits upon the solution -- and proves the CIO wrong
IT Jobs
Read more »

The three rules of management: Document, document, document

November 14, 2012
An IT manager is reminded to document everything when the lack of a paper trail threatens a valued employee's livelihood
Read more »

Short circuits and tall orders: Tech trouble at the steel mill

November 07, 2012
The IT crew hunts for a solution -- and another and another -- when network problems hit a computer on a towering crane
Read more »
©1994-2014 Infoworld, Inc.