Hello operator? A bumbling boss is on the line

December 12, 2012
The entire company is put on hold after the boss asks for the administrator password to the corporate phone system
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You're fired! 3 terminally stupid user tricks

December 05, 2012
An IT contractor sees firsthand how employees' abysmal decisions can lead directly to their immediate dismissal
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Stand back and let IT do its job

November 28, 2012
When the network goes down at a national power grid operator, a techie hits upon the solution -- and proves the CIO wrong
IT Jobs
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The three rules of management: Document, document, document

November 14, 2012
An IT manager is reminded to document everything when the lack of a paper trail threatens a valued employee's livelihood
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Short circuits and tall orders: Tech trouble at the steel mill

November 07, 2012
The IT crew hunts for a solution -- and another and another -- when network problems hit a computer on a towering crane
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Two bad bosses do more than double the damage

October 31, 2012
There's a high price to pay when layers of ill-advised business decisions come crashing down at the PC repair desk
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The pennywise perils of clinging to ancient tech

October 24, 2012
An IT contractor travels back in time to figure out a database problem on a decrepit system
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A microwave mix-up nukes the network

October 17, 2012
The IT team goes straight to the top for answers when the company's microwave point-to-multipoint system quits working
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Midnight mystery: The case of the 'weird' laptop

October 10, 2012
IT digs deep to find out what's behind random pop-ups, blue screens of death, and temperature alerts plaguing user's laptop
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The CEO carousel runs rings around IT

October 03, 2012
At one company, the CEOs can't seem to stick around -- and turn one IT pro's upgrade project into a task without end
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