In case of IT emergency, break out the chocolate

August 28, 2013
On good days in tech support, users' kind words can sustain you. On the bad days, you need a different kind of boost
Read more »

Watch out, rogue users -- the data detective is on the case

August 21, 2013
When users won't log off the system despite repeated warnings, a sys admin turns data sleuth to locate the miscreants
Read more »

How do you land an IT job? Show, don't tell

August 14, 2013
Your skills, that is, and as a tech pro finds out, courage, gumption, and good friends help too
Read more »

Look out below! A young techie is coming through

August 07, 2013
Asbestos and hazmat, fire drills and overhead spills -- they're just a few challenges in a new techie's early days on the job
Read more »

The vendor that was too good to be true

July 24, 2013
A vendor provides quality service, posts fast turnaround time, and is easy to work with. What's the catch?
Read more »

A Shop-Vac, a labyrinth, and coax cable: It's MacGyver time!

July 17, 2013
A company asks the IT department to get a remote warehouse wired -- all through a ragtag underground conduit system
Read more »

At a family business, nepotism trumps common sense

July 10, 2013
Insecure IT pro derails straightforward phone upgrade when he pulls strings with founding family to get his way
Read more »

A tale of one manager: Good for projects, bad for personnel

July 03, 2013
A project-manager-turned-IT-director's need for control and insistence on details stifle employees who want to do their job
Read more »

No facts allowed: Discussions about IT strategy are for sissies

June 26, 2013
Years of successful open source development are dumped after a directive comes down from on high -- without discussion allowed or reasons given
Read more »

Do you speak tech? Communication breaks down at the help desk

June 19, 2013
'Lockout' and 'storage' take on new meaning for an IT pro responding to help desk calls around the office
IT Jobs
Read more »
©1994-2014 Infoworld, Inc.