Archives: February 2014

Meet Mr. Ivory Tower and the upside-down management chain

February 26, 2014
An out-of-touch boss looks to underlings to figure out what the technology group actually does
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Backup? Documentation? We never needed it before

February 19, 2014
With no paperwork to fall back on, the techie must unravel a system problem with only one basic tidbit: the vendor name
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Sorry about that virus -- I didn't want to bother you

February 12, 2014
If it's not one virus alert, it's another, especially when the accounting manager's short-term memory goes MIA
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Plea to IT: Don't mess with my monitor

February 05, 2014
A techie is assigned a routine job: Swap in new monitors -- but ends up spelling out more computer basics than expected
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