Archives: September 2013

If you want a job done right, don't send the boss

September 25, 2013
An IT boss sets out smart, workable plans for a company's cabling job -- then leaves a seasoned techie to take up the slack
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Techie, trust thyself and respect will follow

September 18, 2013
At a hospital communications job, a techie balances how much information to tell users and how much to listen to the IT team
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Hand over your printers if you know what's good for you

September 11, 2013
In a corporate environment this incompetent, a tech pro takes desperate measures to satisfy basic hardware requests
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The lost art of listening to users

September 04, 2013
Beyond book learning and college courses, there's a way to hone your tech skills and solve users' IT issues: Lend them your ears
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