Archives: December 2012

In plain sight: On the trail of a problematic printer

December 19, 2012
The IT staff must solve the case of a new multifunction device that works sporadically, sending print jobs into the ether
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Hello operator? A bumbling boss is on the line

December 12, 2012
The entire company is put on hold after the boss asks for the administrator password to the corporate phone system
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You're fired! 3 terminally stupid user tricks

December 05, 2012
An IT contractor sees firsthand how employees' abysmal decisions can lead directly to their immediate dismissal
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