Archives: September 2012

Follow the money: IT unravels payroll puzzle

September 26, 2012
A seemingly stress-free software changeover is nearly undone by long trail of easily overlooked technical details
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How many CFOs does it take to screw in a lightbulb?

September 19, 2012
Bean counters somehow complicate even the simplest tasks, as one techie learns when moving a fax machine
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Dear user: Details do matter

September 12, 2012
The help desk gets the dreaded call: A report on a 'broken' PC from a well-meaning but technologically clueless manager
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'I need a new smartphone! My old one, uh, broke'

September 05, 2012
When IT hinted it would replace BlackBerrys, employees at one company turned into clumsy, scheming butterfingers -- then reality hit
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