Back to basics: 5 baffling tech support tales

August 27, 2014
Kill this key! Use your bionic vision! Play family counselor! These requests are all in a day's work at the help desk
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Are you experienced? Not for this IT job

August 20, 2014
Good luck to the IT manager and assistant separating fact from fiction as they try to fill a networking position
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A do-nothing CFO gets the upgrade he deserves

August 13, 2014
A CFO more interested in golf than in work gets the biggest, baddest machine IT can provide -- but don't look under the hood
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Overpromised, underdelivered -- and the joke's on them

August 06, 2014
Mishaps and misfires pile up when a vendor miscalculates badly on an IT project's scope and cost
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Company Casanova leaves trail of broken hearts, busted servers

July 30, 2014
The office Lothario is the most popular person in the company until his favors go too far -- and catch the president's attention
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Office tyrant: My way or the highway -- hey, come back!

July 16, 2014
Enough is enough for an IT contractor working under a tempestuous boss who terrorizes the employees
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Our fault? Read the project audit and weep

July 09, 2014
A wise development team brings in the big guns against accusations of mismanagement on a troubled software project
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What! Porn in the office? Oh, never mind

July 02, 2014
A tech pro is charged with monitoring Web use at a family business, but gets an unexpected response when the worst offender is revealed
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Paging IT: Please report to the emergency room stat!

June 18, 2014
A techie rushes to the emergency room when critical equipment goes down -- and uncovers the most basic problem of all
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No boss? No problem! An ERP upgrade done right

June 11, 2014
When a messy ERP transition hits rough waters, one tech pro relies on know-how, grit, and luck to right the ship
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