You messed up, junior -- now take a break

You messed up, junior -- now take a break

The new kid on the IT team braces for a teachable -- and teasable -- moment when a system reboot goes awry


Danger, danger -- the robot arm has gained sentience!

Danger, danger -- the robot arm has gained sentience!

The day's routine is livened up with a tape silo with a robotic arm, a tool to automate tasks, and a tech staff with a sense of humor


When servers go silent: An admin's nightmare

When servers go silent: An admin's nightmare

Amid a routine cleanup, a tech is confronted with the deafening silence of servers gone offline


Slackers in the office? Must be the boss's kids

Nepotism rears its ugly head when a new timekeeping system reveals two workers' lazy, cheating ways


Back to basics: 5 baffling tech support tales

Kill this key! Use your bionic vision! Play family counselor! These requests are all in a day's work at the help desk


Are you experienced? Not for this IT job

Good luck to the IT manager and assistant separating fact from fiction as they try to fill a networking position


A do-nothing CFO gets the upgrade he deserves

A CFO more interested in golf than in work gets the biggest, baddest machine IT can provide -- but don't look under the hood


Overpromised, underdelivered -- and the joke's on them

Mishaps and misfires pile up when a vendor miscalculates badly on an IT project's scope and cost


Company Casanova leaves trail of broken hearts, busted servers

The office Lothario is the most popular person in the company until his favors go too far -- and catch the president's attention


Office tyrant: My way or the highway -- hey, come back!

Enough is enough for an IT contractor working under a tempestuous boss who terrorizes the employees


Our fault? Read the project audit and weep

A wise development team brings in the big guns against accusations of mismanagement on a troubled software project


What! Porn in the office? Oh, never mind

A tech pro is charged with monitoring Web use at a family business, but gets an unexpected response when the worst offender is revealed


Paging IT: Please report to the emergency room stat!

A techie rushes to the emergency room when critical equipment goes down -- and uncovers the most basic problem of all


No boss? No problem! An ERP upgrade done right

When a messy ERP transition hits rough waters, one tech pro relies on know-how, grit, and luck to right the ship


Famous last words: Our antivirus totally works

It takes an in-office infection to convince a client that upgrading its security measures is a good idea


Dear user: It was your mistake, deal with it

A strange accounting number is traced to a user, who insists it's not her fault and that someone's trying to sabotage her


Hot boss, cold boss: This tech pro just had no chance

Two bosses can't control their feelings and miscommunicate, sabotaging their current contract and a potential new one


A missed detail derails a server room move

A project takes on a life of its own when Internet, intranet, and phone connections act up -- and the reason remains elusive


Dear bosses: Grow up or get lost

To discourage the business owners' meddling, a techie tries to keep them occupied while the employees (gasp!) do their jobs


Be careful what you wish for: The dream job that wasn't

A tech pro pins his hopes to a new position with a great boss at a great company. What could go wrong?


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