New networking hire's lazy habits pull down the team

New networking hire's lazy habits pull down the team

Is the new hire inept or lazy? The networking staff attempts to salvage a bad situation

05/17/17

DDoS or bust! Angry gamers come for IT

DDoS or bust! Angry gamers come for IT

When gamers threaten to bring down the system, a tech team battens down the hatches and prepares for the worst

05/10/17

Hack the server room! No tech required

Hack the server room! No tech required

Secret codes and heavy locks on the server room door are no contest when the contractors simply don't do their job

05/03/17

A new manager learns the power of no

A new manager learns the power of no

Stop the madness! An office newbie discovers the importance of setting priorities and limits

04/19/17

Life lessons: An intern earns his admin privileges

Life lessons: An intern earns his admin privileges

A techie takes his first steps into the workforce and gains valuable insight into corporate culture

04/12/17

Double-crossed: A decade in IT goes down the drain

Double-crossed: A decade in IT goes down the drain

A loyal, productive techie learns the harsh reality of cutthroat corporate culture at a large company

04/05/17

Execs know best? Not at these companies

Execs know best? Not at these companies

IT expertise is no match for execs' stubbornness and agendas, even under dire circumstances

03/29/17

Stupid wireless mouse trick mesmerizes CFO

Stupid wireless mouse trick mesmerizes CFO

Any day you can prank the CFO is a good day for a techie

03/22/17

Rejected! 3 lies sink tech contenders

Rejected! 3 lies sink tech contenders

In a hot job market, good hires are crucial, but sometimes, a resume can be too good to be true

03/15/17

Hard drive nosedive exposes backup breakdown

Hard drive nosedive exposes backup breakdown

It should've been a simple hard drive swap. Instead, IT must dive into the server’s core for a solution

03/08/17

IT gets a taste of the other side of tech support

IT gets a taste of the other side of tech support

In search of a simple service, a techie is frustrated personally and professionally by bad web work

03/01/17

Hotheaded manager backs tech into a corner

Hotheaded manager backs tech into a corner

A higher-up wants a problem fixed yesterday, and a busy techie has to improvise a quick solution—without alerting upper management

02/15/17

Bad prep puts company’s cash cow out to pasture

Bad prep puts company’s cash cow out to pasture

The looming Y2K deadline forces a company to reckon with its lack of ongoing maintenance

02/08/17

Servers and scars: The perils of shortcuts

Servers and scars: The perils of shortcuts

Haste makes waste, as one techie observes on both a professional and a personal level

01/25/17

Cool-headed techie defuses hot-tempered users

Cool-headed techie defuses hot-tempered users

The first rule of help desk: Chill out when the heated support calls come in. The solutions will roll in soon after

01/18/17

Just say no to a bad job -- the fun way

Just say no to a bad job -- the fun way

Honesty is the best policy when you're interviewing for a job that you already know is not the right fit

01/04/17

7 hardware horror stories from the help desk

7 hardware horror stories from the help desk

Used, abused, and kinda rude -- unfortunately, that's what IT has come to expect of workers and company-issued hardware

12/21/16

Curiosity and chaos: A Unix newbie’s journey

Curiosity and chaos: A Unix newbie’s journey

A newbie is off to a grand start in the tech world, until an innocent mistake brings down the house

12/14/16

Got pliers? IT ninja attempts delicate operation

Got pliers? IT ninja attempts delicate operation

It never hurts to be a jack-of-all-trades in IT, but you can't plan for some job skills

12/07/16

Lax security? Now you're stuck, sucker

Lax security? Now you're stuck, sucker

Sometimes a security lesson has to hit them where it hurts before the user learns

11/30/16

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