What's all the chatter about chatbots

What's all the chatter about chatbots

Chatbots get a lot of hype, but they also have risks and limitations. To make the most of them, focus on their most helpful capabilities, provide careful oversight and pay close attention to customer response.

05/22/17

5 risky suppliers to watch using cognitive computing

5 risky suppliers to watch using cognitive computing

Unforeseen supply chain problems can cripple or destroy a business. Here are five risky suppliers to watch for in 2017.

03/21/17

Bots will change workplace research sooner than you think

Bots will change workplace research sooner than you think

Three sectors ripe for transformation with bot technology include Compliance, Medicine and Human Resources

02/01/17

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