The vision thing: Are you Steve Jobs or Steve Ballmer?

February 08, 2012
'Vision' isn't just about bright ideas -- it requires compelling stories, as the successes and failures of Microsoft, RIM, and Apple attest
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Cease fire! End the war between business and IT

February 01, 2012
Working with the business requires an understanding of business culture -- without turning your back on your IT roots
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Why IT and business just can't get along

January 25, 2012
IT's unique culture frequently differs from that of the rest of the business. And when cultures collide, conflict is common
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Beware the vicious cycle of bad IT results

January 18, 2012
The feedback loop between business and IT is either vicious or virtuous depending on results and trust
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Why you need to put a personal face on IT

January 11, 2012
The business/IT relationship builds -- or deteriorates -- one interaction at a time
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Fixing the relationship between business and IT

January 04, 2012
The first step to a successful business/IT relationship is understanding what a business/IT relationship means
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The six C's of effective metrics

December 28, 2011
Useful business metrics follow the six-C formula, beginning with connection and ending with communication
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Holiday wishes to the IT industry

December 21, 2011
Let the kids and comedians be your guide -- this holiday season, reflect on what's important: the community you connect with every day
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The four fallacies of IT metrics

December 14, 2011
Getting metrics right is essential to effective IT management, but getting them wrong is worse than not having them at all
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Stupid consultant tricks

December 07, 2011
Metrics are dull unless you do them wrong. If you do, the disaster that ensues will make you wish for dull
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