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4. New York City Department of Health and Mental Hygiene
Location: New York
Industry: Government
Business intelligence - Working with Information Builders and technology from iWay Software, the NYC Department of Health's CIO, Ed Carubis, led the development of the Bioterrorism Response Suite, a collaborative system that allows the city's 32 hospitals and 9-1-1 emergency system, in addition to laboratories, pharmacies, emergency workers, and the Centers for Disease Control, to quickly share information and monitor outbreaks of disease. The Suite integrates a variety of data from the different organizations and generates Web-based reports and charts, which can reveal disease trends and clusters in specific neighborhoods. If necessary, it can then push alerts to mobile devices. The Bioterrorism Response Suite cost $300,000 and took approximately four months to develop.
www.ci.nyc.ny.us/html/doh/home.html
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5. GE Power Systems
Location: Atlanta
Industry: Energy
Supply-chain management - GE Parts Edge is a portal for customers; it integrates the purchasing parts process, receives b-to-b and b-to-c parts orders of $2 billion yearly, and provides GE Power Systems customers with a single interface to its many business units and partners. The company developed a Web services-enabled J2EE framework that integrates with many third-party technologies, including Mercado's catalogue and search tools; Evergreen Internet's XML-based shopping cart; WebMethods' tools to support SAP, to convert EDI to XML, and to implement EAI; Oracle11i; and Netegrity's single sign-on service. Led by former E-CIO Alan Boehme, GE Parts Edge had a budget of several million dollars and an 11-month time span.
www.gepower.com
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6. Lydian Trust Company
Location: Palm Beach Gardens, Fla.
Industry: Financial services
Workflow automation with Web services - John Studdard, CTO and senior vice president, delivered a loosely coupled workflow automation system that combines Web services, automated processes, and workflows. Called BizCap, the system has redefined the way Lydian Trust's back-office functions and significantly reduced the amount of human interaction required for approving loan and deposit applications. With a budget of $275,000, BizCap was built in five months with the Ultimus Workflow Suite and several Microsoft products, including .Net and BizTalk Server.
www.lydian.com
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7. J.P. Morgan Chase
Location: New York
Industry: Financial services
Postmerger integration projects - Spending about $200 million, J.P. Morgan Chase continued to build companywide on the technology foundation established last year when the two institutions joined forces. 2002's many projects included a cross-product risk management system called Dynamo; MorganMarkets, a portal that combines 35 Web sites and aggregates data with Web services, from the Investment Bank; Global Cash Portal, a cash management tool used by 500 corporations, from the Investment Management/Private Bank; and secure remote access to internal Web sites and e-mail from any browser, plus the Infrastructure Delivery Model Program for reducing technology costs and improving operational effectiveness, from Enterprise Technology Services.
www.jpmorganchase.com
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8. VeriSign
Location: Mountain View, Calif.
Industry: Technology
Telecom convergence platform - It took 18 months and millions of dollars, but VeriSign has rolled out ATLAS (Advanced Transaction Lookup And Signaling System) to 13 locations around the world to handle DNS queries. When fully deployed, this next-generation telecom platform will be able to handle more than 100 billion lookups per day and more than 25,000 changes per second. ATLAS will support several telecommunications networks services, such as a Do-Not-Call Blocking System. Aristotle Balogh, senior vice president of operations and infrastructure, led the project.
www.verisign.com
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9. Associated Food Stores
Location: Farr West, Utah
Industry: Distribution
Wireless networking - Farr West, Utah, is home to AFS' 600-acre distribution center and massive wireless networking deployment that locates, tracks, and manages assets. The network uses WhereNet's Real-Time Locating System, which works with wireless LANs and bar code data-capture tools and rides on AFS' trailers, tractors, and dollies, to provide AFS with up-to-the-second location and telemetry information on the hundreds of vehicles rolling through the center. Led by Tim Van de Merwe, Internal Logistics Manager, the wireless system returned AFS' investment of several hundred thousand dollars in just six months.
www.afstores.com
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10. Emory University's Winship Cancer Institute
Location: Atlanta
Industry: Education
Integrated information system - Called the Oncopharmacogenomic Informatic Application and built by Emory University, NuTec, and IBM, this integrated information system lets doctors tailor cancer treatments to a patient's genetic makeup and is the foundation for developing new genomics-based drugs. Its Clinical Data Warehouse, which uses Data Junction software, pulls data from patient charts, a cancer registry, clinical trials, lab results, medical records, and other sources into a common data repository. Leroy Hill, director of Oncology Informatics, led the 18-month project with a $2 million budget.
www.winshipcancerinstitute.org
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11. Digex
Location: Laurel, Md.
Industry: Services provider
Systems integration - CIO Scott Carcillo headed up the Digex Operations Central project to first integrate the company's back and front offices, and then integrate them with the operational systems that manage Digex's 700 customers. Digex also tied Siebel's CRM to its order management system and its customer portal for real-time updates via the Web. The company devoted 15 months and more than $20 million to this project.
www.digex.com
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12. MasterCard
Location: St. Louis
Industry: Financial services
Global payment processing platform - After five years of development led by Joan Kelly, senior vice president of systems enhancement strategies, MasterCard moved its member banks to its new global payment processing platform, based on open ISO standards. Member banks can now process clearing transactions eight times a day, up from the previous once a day, streamline payments processing, customize the data sent in the authorization and clearing processes, and use emerging payment services such as smart cards and e-commerce payment applications. Because the platform has greatly increased transaction times, banks have improved their customer service.
www.mastercard.com
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13. Belo Interactive
Location: Marshall, Minn.
Industry: Media
Content management system - To move text, video, and graphics from legacy newspaper, television, and wire-service production systems onto the Internet, WAP devices, PDAs, and print and broadcast systems, Belo Interactive (BI) implemented its new VelocIT content management system at all its Web sites. Now a story produced either in VelocIT or on a legacy system can be instantly distributed to any of BI's 22 Web sites. The system consists of a client-side Java applet, a middle tier of EJBs, and a back-end Oracle data repository. This $1.5 million project took more than two years to complete and was led by Christopher J. Feola, vice president of technology.
www.Belointeractive.com
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14. Fannie Mae
Location: Washington
Industry: Financial services
E-business - Fannie Mae spent the year building out its mortgage value chain, using the Internet to cut down on the time, cost, and complexity of the mortgage process. Led by executive vice president and CTO Julie St. John, Fannie Mae launched eCommitting, an online cash committing system for lenders that provides faster, better loan pricing, notification, and access to information. A thousand lenders are already using eCommitting, a 15-month, several million dollar project. The mortgage lender also released the first formal requirements for electronic mortgages, called eMortgages, which use XHTML.
www.fanniemae.com
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15. Schwan's Consumer Brands North America
Location: Marshall, Minn.
Industry: Food
Supply-chain management - To improve goods settlement, replenishment, and promotion between key retailers and Schwan's Consumer Brands North America's suppliers, the company deployed SBT (scan-based trading), a supply-chain management process that uses point-of-sale scan data. With viaLink's syncLink data synchronization and sbtLink's SBT services, Schwan's has increased sales, improved logistics efficiency, and better managed inventory. Russ Daniels, logistics development manager, uses the viaLink to support a promotion maintenance system and the scan data to pay sales commissions.
www.schwans.com
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16. Boeing Company
Location: Seattle
Industry: Manufacturing
Data-sharing standard - After four years of development and almost $2 million, Boeing, with help from Goodrich, rolled out its In Service Data Program (ISDP), an electronic standard for sharing aircraft information to find and correct aircraft problems. Every month, data from suppliers and airlines, including repairs, flight hours, and landings, is processed in Boeing's NCR Teradata database, and the resulting reports are used to track airplane performance, determine system improvements, and aid in new airplane development. ISDP includes a standard reporting tool called In Services Data System, and a Web-based analysis tool called Airplane Reliability and Maintainability On-line Reporting. Leading the project were Robert W. Crouch, chief engineer, and John Yakubowsky, associate technical fellow, reliability, maintainability, and testability engineering.
www.boeing.com
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17. Honeywell
Location: Phoenix
Industry: Manufacturing
Enterprise digitization - Larry Kittelberger, CIO and senior vice president of administration, and Gary Bird, corporate vice president of digitization, took giant steps with the $33 million Phase 1 of Honeywell's Digital Transformation Program, which covers more than 700 projects worldwide and moves at least 90 percent of business process online. The ultimate goal: a completely electronic enterprise. Completed projects include e-Receivables, e-Auctions, Honeywell Broadcast Network and Knowledge Network, online supplier collaboration, and online employee benefits.
www.honeywell.com
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18. Transamerica Retirement Services
Location: Los Angeles
Industry: Financial services
Content management system with Web services - When Transamerica needed a content management system for its Web site, Farzad Golshani, associate vice president, asked solutions provider PDSA to deliver a CMS in six weeks that was browser-based and written entirely in Microsoft .Net format. The system was delivered ahead of schedule for $48,000.
www.ta-retirement.com
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19. Pepsi Bottling Group
Location: Somers, N.Y.
Industry: Food
Wireless networking - To better manage parts inventory and speed up the invoice process, Pepsi implemented a wireless network that allows the more than 750 field technicians and dispatchers to see up-to-the-minute info on job requirements and truck equipment. The system includes iAnywhere Solutions' SQL Anywhere Studio mobile database, Melard Technologies' Sidearm Windows CE device, and an internally developed synchronization tool. Gary K. Wandschneider, senior vice president of operations, headed up the six-month-long project.
www.pbg.com
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20. Sentara Healthcare
Location: Norfolk, Va.
Industry: Health care
Telemedicine - Led by CIO Bert Reese, Sentara Healthcare was the first to deploy Visicu's eICU technology, which uses videoconferencing, smart alerts, and integrated information technologies to allow intensive- and critical-care nurses to provide constant surveillance and care to 50 patients in five ICUs across three Sentara hospitals. As a result, Sentara has reduced hospital mortality 25 percent and reduced ICU patients' stays by 17 percent. eICU took five months and more than one million dollars to implement.
www.sentara.com
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21. Tesoro Petroleum
Location: San Antonio
Industry: Energy
Business process integration - Tesoro Petroleum had to quickly tie into British Petroleum Amoco's SCADA (supervisory control and data acquisition) systems after purchasing from Amoco a 1,000-mile pipeline. So Tesoro contracted with Fuego to build a business process management solution that integrates with the SCADA system, generates a materials document, and books the revenues in Tesoro's SAP system.
www.tesoropetroleum.com
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22. General Motors
Location: Detroit
Industry: Manufacturing
Supply-chain management - General Motors transformed its production development process by integrating and accelerating the supply chain, starting with the initial concept and design of a vehicle and finishing with its ultimate delivery to the driver, to reduce the time it takes to create a new car. In 2002, with the new Hummer H2 and Cadillac CTS, GM brought the development cycle down to just 18 months from the 48 months of 1995, when the project was launched. Led by Kirk Gutmann, global develop product information officer, this ongoing project has included reorganizing GM Engineering into one global team, providing a single global build for the 30,000 Vehicle Development Process employees, and deploying EDS' E-vis 4.0, collaboration software based on Microsoft .Net.
www.gm.com
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23. Mohegan Sun
Location: Uncasville, Conn.
Industry: Travel and Leisure
Networking - When the casino conducted a $1.2 billion expansion, it included a $7 million and 18-month networking project to support extra network traffic of the additional hotel and casino guests. Led by Jake Star, vice president of computer services, Mohegan transformed its network from flat to hierarchical structure with more than 25,000 devices. The company used NetScout's nGenius to monitor and manage the network overhaul. Network innovations included redundant T-3 lines in the hotel rooms, the ability to create custom networks for convention customers, and a wireless point-of-sale network that allows all the restaurants and shops to accept the same customer reward currency.
www.mohegansun.com
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24. The Innovation Group
Location: Danbury, Conn.
Industry: Technology
Web services - TIG's developers were working in a Visual Studio .Net environment and wanted to expose their applications as Web services while still using their existing development tools. So Jeff Chancellor, vice president of technology and strategy, deployed Actional SOAPswitch to Web services-enable the company's legacy back-end systems. The deployment took just two weeks and cost $325,000.
www.tigplc.com
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25. Viacore
Location: Irvine, Calif.
Industry: Services provider
Operational support system with Web services - Viacore's OSS uses cutting-edge technologies, including Web services, to monitor and manage dispersed interbusiness communities of hundreds of trading partners in real time. The OSS uses Web services for intermodule communication, SOAP as the XML messaging protocol, Java Management Extensions, Java Message Services, and relational database management systems. Tony Curwen, vice president of engineering, and his team spent more than $2 million and nine months building the OSS.
www.viacore.net
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