Anonymous

Who is Anonymous? It's you, the IT pro, who shares true experiences from the job. Since 2005, the many Anonymous writers have entertained and commiserated with peers through stories of personal blunders, coping with poor managers, trying to communicate with users, and resolving tech problems. Submit your story, and if we publish it in the Off the Record blog we'll send you a $50 American Express gift cheque -- and, of course, keep you Anonymous. (Note that by submitting a story to InfoWorld, you give InfoWorld Media Group, its affiliates, and licensees the right to republish this material in any medium in any language. You retain the copyright to your work and may also publish it without restriction.)

3 tales from the IT contractor roller coaster

You went where? School rivalry bleeds into boardroom

You went where? School rivalry bleeds into boardroom

A project lead puts in the work, does the research, and makes the case before the board, but the ultimate decision comes down to a surprising detail

The printer’s possessed! Hit the panic button

The printer’s possessed! Hit the panic button

A printer prank works a little too well, and a joke almost brings the office to a standstill

From IT hero to IT zero: The tale of a typo

From IT hero to IT zero: The tale of a typo

All eyes fall on IT when a program goes awry. Now it's up to the techie to work out the solution, down to the tiniest detail

Going home, IT guy? Not so fast

Going home, IT guy? Not so fast

For one tech pro, the reward for a successful migration is an extended and unexpected stay in the office

From bad jobs to new beginnings: Techies take a chance

From bad jobs to new beginnings: Techies take a chance

What good can come from a nightmare job? You might find the motivation to walk away and find a new, better opportunity

Keyboard spill stymies spreadsheet slob

Keyboard spill stymies spreadsheet slob

A user's slovenly ways make basic tech support harder than it has to be

The recruiter rings twice -- and still gets it wrong

The recruiter rings twice -- and still gets it wrong

A company's sloppy recruiters waste employees' time with false flattery and slipshod research

Help desk? You need an analyst’s couch

Help desk? You need an analyst’s couch

When dealing with surly users, step lightly, keep your head, and let your expertise lead the way

Presto! Practical magic at the help desk

Presto! Practical magic at the help desk

When a user's new PC is missing a vital workflow piece that seems lost forever, a stroke of good luck saves the day

Hopeless at the help desk: A tale of two users

Hopeless at the help desk: A tale of two users

Sometimes working in tech support feels like 'Groundhog Day' -- minus the incremental progress

Fashion faux pas leads to laptop lockdown

Fashion faux pas leads to laptop lockdown

When the CIO's laptop keeps inexplicably locking, the IT team tracks down an unconventional culprit

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