Anonymous

Who is Anonymous? It's you, the IT pro, who shares true experiences from the job. Since 2005, the many Anonymous writers have entertained and commiserated with peers through stories of personal blunders, coping with poor managers, trying to communicate with users, and resolving tech problems. Submit your story, and if we publish it in the Off the Record blog we'll send you a $50 American Express gift card -- and, of course, keep you Anonymous. (Note that by submitting a story to InfoWorld, you give InfoWorld Media Group, its affiliates, and licensees the right to republish this material in any medium in any language. You retain the copyright to your work and may also publish it without restriction.)

Got pliers? IT ninja attempts delicate operation

Lax security? Now you're stuck, sucker

Lax security? Now you're stuck, sucker

Sometimes a security lesson has to hit them where it hurts before the user learns

Motivated and efficient? You don’t belong here

Motivated and efficient? You don’t belong here

Congrats, you've landed a new job! Too bad poor management and low initiative are the company norm

A tale of two bosses: A stud gives way to a dud

A tale of two bosses: A stud gives way to a dud

Are you a leader or a manager? At one IT department, the difference couldn't be clearer with a change in execs

Even a disaster can’t save this IT department

Even a disaster can’t save this IT department

Budget cutbacks, overworked employees, and out-of-date systems lead to a middle-of-the-night emergency -- but little response from management

Tech support or babysitting? It can be hard to tell

Tech support or babysitting? It can be hard to tell

Fix my password, hook up my computer, and hold my hand -- it's all in a day's work for tech support

Network duty calls -- every 15 minutes

Network duty calls -- every 15 minutes

Tick tock, there goes the network! A techie tries to get to the bottom of an internet outage that runs like clockwork

Advice from IT: Next time, learn how to use a computer

Advice from IT: Next time, learn how to use a computer

When a core team member bows out, a crucial process hits an insurmountable obstacle -- until IT swoops in

Caught between security and stupidity

Caught between security and stupidity

A simple call to tech support first uncovers an alarming problem, then leads to another festering issue at a client company

Outdated and ill advised: How not to do email security

Outdated and ill advised: How not to do email security

You've probably heard of security by obscurity, but one company's email policy takes it to the extreme

Too many cooks whip up a networking mess

Too many cooks whip up a networking mess

Cheap bosses and bad decisions add up to a networking disaster, and one tech pro has to undo the damage

A little help here! Execs ignore overworked tech team

A little help here! Execs ignore overworked tech team

When a crucial department at a growing company is starved of resources, employee stress and sickness mount

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