Anonymous

Who is Anonymous? It's you, the IT pro, who shares true experiences from the job. Since 2005, the many Anonymous writers have entertained and commiserated with peers through stories of personal blunders, coping with poor managers, trying to communicate with users, and resolving tech problems. Submit your story, and if we publish it in the Off the Record blog we'll send you a $50 American Express gift cheque -- and, of course, keep you Anonymous. (Note that by submitting a story to InfoWorld, you give InfoWorld Media Group, its affiliates, and licensees the right to republish this material in any medium in any language. You retain the copyright to your work and may also publish it without restriction.)

User interrupted: PC plagued by mysterious reboots

New IT disruption sparks old IT eruption

New IT disruption sparks old IT eruption

It should be good times at a growing company, but success exposes the ugly underbelly of corporate culture

Another rainy day at the help desk

Another rainy day at the help desk

Counselor, sleuth, magician, and even techie -- it's all in a day's work at the help desk

Help desk confounded by helplessness

Help desk confounded by helplessness

Two tales from the help desk prove that you can't fix clueless

Check your work! 2 tales of tech cluelessness

Check your work! 2 tales of tech cluelessness

It's become a common occurrence: Missed details that point to a lack of foresight and quality control by IT

Alarm bells ring while the boss turns a deaf ear

Alarm bells ring while the boss turns a deaf ear

What’s that noise? It's not the alarm -- it's the sound of money being flushed down the drain, thanks to a questionable security plan

 User stores files where Windows refuses to go

User stores files where Windows refuses to go

Quick tip from the help desk: Name your files wisely ... if you ever want to see them again

Don't let an MBA near your disaster recovery plan

Don't let an MBA near your disaster recovery plan

Thunder! Lightning! Tornados! And the aftermath of an MBA's dubious disaster recovery plan

Who you gonna call? Mousebusters!

Who you gonna call? Mousebusters!

Ghost in the machine? Everyone seems to think so when the wireless mice don't work as expected

Document shredder leaves data security in tatters

Document shredder leaves data security in tatters

A company's transition to electronic documentation takes an alarming turn when a major weakness is discovered

Printer predicament: Eager exec gets what he deserves

Printer predicament: Eager exec gets what he deserves

An IT pro's logistics are ignored as an exec barrels through with his new printer plan

Hospital IT team badly needs a database doctor

Hospital IT team badly needs a database doctor

Good doctors keep up with medical and technological breakthroughs, but at one hospital, the same can't be said for the IT staff

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