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Stupid wireless mouse trick mesmerizes CFO

Rejected! 3 lies sink tech contenders

Rejected! 3 lies sink tech contenders

In a hot job market, good hires are crucial, but sometimes, a resume can be too good to be true

Hard drive nosedive exposes backup breakdown

Hard drive nosedive exposes backup breakdown

It should've been a simple hard drive swap. Instead, IT must dive into the server’s core for a solution

IT gets a taste of the other side of tech support

IT gets a taste of the other side of tech support

In search of a simple service, a techie is frustrated personally and professionally by bad web work

Hotheaded manager backs tech into a corner

Hotheaded manager backs tech into a corner

A higher-up wants a problem fixed yesterday, and a busy techie has to improvise a quick solution—without alerting upper management

Bad prep puts company’s cash cow out to pasture

Bad prep puts company’s cash cow out to pasture

The looming Y2K deadline forces a company to reckon with its lack of ongoing maintenance

Servers and scars: The perils of shortcuts

Servers and scars: The perils of shortcuts

Haste makes waste, as one techie observes on both a professional and a personal level

Cool-headed techie defuses hot-tempered users

Cool-headed techie defuses hot-tempered users

The first rule of help desk: Chill out when the heated support calls come in. The solutions will roll in soon after

Just say no to a bad job -- the fun way

Just say no to a bad job -- the fun way

Honesty is the best policy when you're interviewing for a job that you already know is not the right fit

7 hardware horror stories from the help desk

7 hardware horror stories from the help desk

Used, abused, and kinda rude -- unfortunately, that's what IT has come to expect of workers and company-issued hardware

Curiosity and chaos: A Unix newbie’s journey

Curiosity and chaos: A Unix newbie’s journey

A newbie is off to a grand start in the tech world, until an innocent mistake brings down the house

Got pliers? IT ninja attempts delicate operation

Got pliers? IT ninja attempts delicate operation

It never hurts to be a jack-of-all-trades in IT, but you can't plan for some job skills

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