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<title type="text/html" mode="escaped">InfoWorld: Columnists</title>
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<author><name>InfoWorld</name></author>
<modified>2007-10-10T04:01:15-08:00</modified>

<entry>
<title type="text/html" mode="escaped">Ahead of the Curve: Content in lockdown</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/03/28/14OPcurve_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - I’m increasingly aghast at the erosion of the traditional freedom we’ve enjoyed to do whatever we please with our personal computers -- but intrigued by the science behind it.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=hardware;skey=processors;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=hardware;skey=processors;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>My latest revelation came during a recent visit to AMD for a day of briefings, mostly about the Barcelona quad-core Opteron and the Torrenza direct-connect coprocessor interface. During that visit, I got the briefest of updates on ATI’s new GPU (graphics processing unit) technology. It will ship with software that plays movies on Blu-ray discs. The AMD rep spelled it out in words that would have been undiplomatic coming from me: He said that the new chips will “block unauthorized access to the frame buffer.” In short, that means an unauthorized party can’t save the contents of the display to a file on disk unless the content owner approves it.</p>
<p>There is a short list of parties who will be unauthorized to access your frame buffer: You. There is a long list of parties who are authorized to access your frame buffer, and that list includes Microsoft, Apple, AMD, Intel, ATI, NVidia, Sony Pictures, Paramount, HBO, CBS, Macrovision, and all other content owners and enablers that want your machine to themselves whenever you’re watching, listening to, reading, or shooting monsters with their products.</p>
<p>Video, audio, and software will all drive a similar road, that being a single, unmodifiable path from the original encoded, licensed source to rendering, and on to delivery (display, headphones, portable device, printer, or memory for execution of software). This bit of progress seems to have little relevance to IT until you expand the meaning of the word “content” to encompass that which you create that is consumed by human eyes and ears.</p>
<p>As people working the IT side of business, academia, and government, we know all too well that personal and customer information, trade secrets, and other varieties of confidential data can be intercepted using tricks similar to those that are used to swipe movies and music. IT content needs that direct path from source media to delivery, too, so that possession of encoded media -- say, a Blu-ray disc -- is critical to viewing, listening, or executing.</p>
<p>For example, right now there is no unbreakable way to arrange that a PDF or other sort of viewable document can’t be copied or at least stored as a snapshot of the display. The audio portion of a classified presentation can be recorded as easily as hooking an analog or digital recorder into the headphone output. HTML would be a much more viable means of rendering rich content if it could be protected. Rich document and multimedia rendering engines would know if they were talking to delivery devices that were specifically matched with physically secure equipment. If a renderer couldn’t verify that a display or headset that it trusts was the sole source of delivery, nothing would appear or be heard.</p>
<p>It’s easy to write off entertainment content owners and distributors as a money-grubbing cartel; for the most part, they are. But the technical work they do to protect what they own matters, even that work which we find distasteful given needless extremes of use such as pay-per-single-view. They’ve got the money to drive the science of data and content protection. If they perfect that unbreakable link between the media and the delivery end point, if there’s never another DVD image splattered all over the Internet, then IT will be able to make a promise that, to date, it couldn’t: Nobody can view or copy your data without authorization.</p>]]>
</content>
<issued>2007-03-28T03:00:00-08:00</issued>
<modified>2007-03-28T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/03/28/14OPcurve_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Storage Insider: Storage arrays are dead; long live the tape library</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/10/05/40OPstorinside-server-storage-convergence_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - I've been watching and waiting for years for a vendor to proclaim the demise of disk storage, and this week it finally happened. The vendor who made the bold statement is Sun, specifically CEO and President Jonathan Schwartz.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=hardware;pkey=platforms;skey=server_hardware;pkey=storage;skey=storage_array_systems;skey=storage_hardware;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=hardware;pkey=platforms;skey=server_hardware;pkey=storage;skey=storage_array_systems;skey=storage_hardware;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 

 
 
<img src="http://www.infoworld.com/img/img92378.jpg" height="182" width="243" hspace="12" align="right" sys_contentid="92378" sys_variantid="305"/>I admit, Schwartz didn't use those exact words when making the announcement in his blog. In fact, Schwartz opens his post by saying, "I'm radically increasing Sun's focus on storage today," which you might take to mean exactly the opposite of what I'm saying, until you get to the next paragraph:</p>
<p>"I'm going to be combining our Storage and Server product teams to create a new converged group at Sun known simply as our 'Systems' team. The Systems team will focus on the evolution and convergence of computing, storage, and networking systems."</p>
<p>That's it. Over. Finito. Sun won't have a storage engineering team separate from server engineering anymore. Does this mean Sun won't continue to sell storage arrays? Of course not; arrays will certainly stick around for a while, thanks to the need to absorb ever higher tides of digital data. But the days of developing storage solutions independently from (or, I'm tempted to say, in opposition to) application servers are gone -- at least at Sun, but other vendors take note.</p>
<p>The convergence of systems and storage is going to change the datacenter landscape dramatically, so you might want to take a good look now, and maybe shoot some pictures. In time, a computer room filled with storage arrays will be as anachronistic as <a href="http://weblog.infoworld.com/offtherecord/archives/2007/10/the_little_tech.html" class="regularArticleU">the "disk farm" of time-sharing days</a>.</p>
<p>Schwartz has a point when he says that, looking at a blade system, it's hard to tell where the server part ends and where storage begins. In a future where blade systems are ubiquitous, the distinction between server and storage won't be easy to make.</p>
<p>If blade systems are indeed the future, where does this leave the so-called pure storage vendors such as EMC and NetApp, not to mention the hundred or so minor players? Frankly, I don't have a clue.</p>
<p>Depending on how aggressive blade systems vendors become, self-standing storage solutions could hang around for quite some time. Perhaps they'll never quite disappear, but shrink into a market niche of limited relevance.</p>
<p>And if you're thinking that blade systems are for Fortune 500 customers only, think again. Both HP and Sun are reducing the tonnage in entry-level models to make those boats more appealing to a broader market. (See the <a href="http://h18004.www1.hp.com/products/blades/components/enclosures/c-class/c3000/index.html?psn=servers" class="regularArticleU">HP BladeSystem c3000</a> and <a href="http://www.infoworld.com/article/07/09/27/39TC-sun-blade-6000_1.html" class="regularArticleU">Paul Venezia's review of the Sun Blade 6000</a> for details.) Other vendors will follow, if they haven't already.</p>
<p>Interestingly, even if consolidating servers, switches, host adapters, and disk drives into all-in-one blade systems could be the strategy that wins the datacenter, one piece of the storage puzzle will always remain independent. Tape libraries, because of their very nature, will remain outside, as detached units. Wouldn't it be ironic if the tape drive, a device that has been declared dead so many times by so many experts, were to be the only survivor of the storage years?</p>
<p>Join me on <a href="http://weblog.infoworld.com/thestoragenetwork/" class="regularArticleU">The Storage Network</a> with questions or comments.</p>]]>
</content>
<issued>2007-10-05T03:00:00-08:00</issued>
<modified>2007-10-05T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/10/05/40OPstorinside-server-storage-convergence_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Reality Check: Unified under law</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/03/27/14OPreality_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - In the litigious world we live in, deploying a unified communications platform in your enterprise could cause more headaches than you bargained for.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=business;pkey=security;skey=regulatory_compliance;skey=risk_management;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=business;pkey=security;skey=regulatory_compliance;skey=risk_management;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>The fact is, if you digitize and archive your voice mails, especially on your e-mail server, you are obligated to save them as you would any other relevant electronic document.</p>
<p>Unified messaging -- strictly speaking, a subset of unified communications -- integrates two or three of the so-called store-and-forward technologies: e-mail, fax, and voice mail. The heart of the problem, according to Bernard Elliot, an analyst at Gartner, is the technology behind the creation of a common UI, as there are a number of ways on the back end to design a single UI for e-mail and voice mail on the front end.</p>
<p>Applied Voice &amp; Speech Technologies (AVST), for example, offers four configurations: server, client, secure, and simplified. All unified communications vendors give you one or more of these options.</p>
<p>AVST’s server configuration stores all messages in the e-mail server. Client keeps voice, fax, and e-mail separate, with unification being performed on the client itself. Secure says, “I do not want voice to ever touch e-mail,” so it keeps the three types of messages separate, offering a Web portal for access. Simplified just sends users an e-mail to notify them of a voice message.</p>
<p>Microsoft stores both voice and e-mail messages on Exchange. Cisco gives the customer two choices. Cisco Unity puts everything on one platform; Unity Connection keeps platforms separate.</p>
<p>Now we come to the problem of electronic discovery.</p>
<p>For the most part, voice mail servers expunge voice mails after two weeks, some after 30 days. Unless you are in the financial services industry, you are not required to maintain voice mails beyond that, according to Trent Dickey, an IP (intellectual property) specialist at the law firm Sills Cummis Epstein &amp; Gross.</p>
<p>However, if your voice mail is archived along with your e-mail, as is the case with Exchange or Unity, the Federal Rules for Civil Procedure considers those voice mails to be documents subject to e-discovery regulations in the event of a lawsuit, says Howard Susser, an attorney and partner in the IP department at Burns &amp; Levinson. Dickey agrees.</p>
<p>Going forward, even if old e-mails were expunged on a regular basis, you may be obligated to save new voice mails that are relevant to an ongoing dispute, Dickey says.</p>
<p>With this in mind, it is important to heed the advice of Gartner's Elliot.</p>
<p>"You have to be careful about the way you deploy unified messaging," Elliot tells me.</p>
<p>If you don't care, you can go to a single store, but if you do, look at client-side integration with completely separate stores. Although it looks like your communications are unified, on the back end they are separate. Yet another approach is a separate-but-synchronized methodology, where there are separate folders but the index is cross-tabulated. Finally, there is a URL-pointer system that directs you to the separate audio file.</p>
<p>Even if you unify voice mail on a different server, if you archive them they are like any other e-document.</p>
<p>If you anticipate a lawsuit, the voice mail must be put on litigation hold. Whereas e-mail can be easily searched for keywords, it is more difficult with voice mail. Someone might have to listen to them all.</p>
<p>New technology always comes with a new set of issues. Unified communications is no different.</p>]]>
</content>
<issued>2007-03-27T03:00:00-08:00</issued>
<modified>2007-03-27T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/03/27/14OPreality_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Notes from the Field: Oracle&apos;s SAP attack, old media fights back</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/03/29/14OPcringely_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - As you surely have surmised by now, this is the last <a href="http://www.infoworld.com/archives/t.jsp?N=c&amp;V=Notes%20from%20the%20Field&amp;F=2002" class="regularArticleU">Notes From the Field</a> that will ever <a href="http://weblog.infoworld.com/techwatch/archives/010942.html" class="regularArticleU">bleed ink</a>. But that doesn’t mean I’ll be slinking off into the sunset with a bottle of Johnnie Walker Red under one arm and a redhead on the other. Cringeville is merely getting a new ZIP code in the blogosphere. Look for the same bad puns and snarky commentary in tasty snack-sized pieces starting next week on InfoWorld.com.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;skey=b-to-b;pkey=business;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;skey=b-to-b;pkey=business;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p><b>SAP trap  Oracle</b> has accused SAP of “corporate theft on a grand scale.” The Ellisonians claim employees of SAP subsidiary TomorrowNow <a href="http://www.infoworld.com/article/07/03/22/HNoraclesuessap_1.html?source=searchresult" class="regularArticleU">posed as Oracle customers</a> and downloaded some 10,000 proprietary documents and software updates. Henning Kagermann, CEO of the German software giant, denies all charges. Also: There’s no truth to the rumor SAP got caught when its employees tried to swap the materials on a Bitte Torrent network.</p>
<p><b>Putting the boob back in tube  Media</b> mastodons NBC and Fox hope to <a href="http://www.infoworld.com/article/07/03/22/HNnbcyoutuberival_1.html?source=searchresult" class="regularArticleU">cut the legs out from under YouTube</a> by distributing some of their shows for free via AOL, MSN, MySpace, and Yahoo. They’re banking that repeats of Cops or Passions will prove more captivating than those <a href="http://www.youtube.com/watch?v=FzRH3iTQPrk&amp;mode=related&amp;search=" class="regularArticleU">sneezing panda videos</a>. Me, I’ve got my money on the bears.</p>
<p><b>No no, no Net  A</b> Parks Associates survey says roughly a third of American households <a href="http://newsroom.parksassociates.com/article_display.cfm?article_id=3510&amp;" class="regularArticleU">don't have Internet access</a> and like it that way. The reason? Nearly half of anti-Netters say there’s nothing online worth looking at. (Apparently they haven’t seen the panda videos either.)</p>
<p><b>Office affairs  In</b> my item on <a href="http://www.infoworld.com/article/07/03/15/12OPcringely_1.html" class="regularArticleU">Office 2007 going medieval on Outlook Express's spellchecker</a>, I mistakenly referred to the French language in the feminine and not the masculine. La Belle Francaise actually means “the beautiful French woman.” Cringester Keith U. adds that if I know how to meet beautiful French women using OE, it’s probably an infringement of Microsoft’s IP rights.</p>
<p><i>Send hot tips or beautiful French women to cringe@infoworld.com and you may receive un beau sac in return.</i></p>]]>
</content>
<issued>2007-03-29T03:00:00-08:00</issued>
<modified>2007-03-29T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/03/29/14OPcringely_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Enterprise Windows: Eight great Microsoft reviews and analyses</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/09/12/37OPenterwin-eight-great-microsoft-reviews_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - <a href="http://www.infoworld.com/article/07/09/05/36OPenterwin-windows-sharepoint-longhorn-microsoft-linux_1.html" class="regularArticleU">Oliver Rist is gone</a>, but his memory will live on, both in our hearts and in the databases of InfoWorld.com. While you may very well have read <a href="http://www.infoworld.com/archives/t.jsp?N=c&amp;V=Enterprise%20Windows&amp;F=2004" class="regularArticleU">each and every Enterprise Windows column</a> he wrote over the years, it's possible that you missed some of the great Windows-oriented product reviews and analyses the InfoWorld Test Center has done, many penned by Oliver.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=application_development;skey=application_servers;pkey=applications;skey=collaboration;skey=operating_systems;pkey=platforms;skey=windows;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=application_development;skey=application_servers;pkey=applications;skey=collaboration;skey=operating_systems;pkey=platforms;skey=windows;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>Now, before we get to those, you're probably wondering who InfoWorld is enlisting to track the Big Red beast. Well, just as Microsoft <a href="http://www.infoworld.com/article/07/08/30/Microsoft-postpones-Longhorn-release-date_1.html" class="regularArticleU">has told us with Longhorn</a>, we're afraid you'll just have to wait -- though we can assure you that, by next week, we'll have a new, brave soul who is willing to sacrifice his sanity to tracking all the happenings in Redmond.</p>
<p>And without further ado, here are the top eight Microsoft product tests and analyses InfoWorld's done in the past year:</p>
<p>1. Product: <a href="http://www.infoworld.com/article/07/08/13/33TCmoss_1.html" class="regularArticleU">Microsoft Office SharePoint 2007</a><br/>
Score: Good, 7.4<br/>
Bottom line: SharePoint Server 2007 is a platform that offers amazing new potential to Microsoft Office users, and it does so without loads of new training for IT. However, the platform is so powerful that administrators will need to be careful when planning architecture and hardware distribution, as well as when and in what order they'll roll out certain features.</p>
<p>2. Product: <a href="http://www.infoworld.com/article/07/08/20/34TCgroove_1.html" class="regularArticleU">Microsoft Office Groove Server</a><br/>
Score: Fair, 6.8<br/>
Bottom line: Office Groove Server 2007 is a platform meant to ease the IT burden of managing 100 or more Office Groove 2007 users. Covering management security and even file transfers as well as communication with back-end line-of-business apps via Web Services, this is one Office Server package that really doesn't need SharePoint.</p>
<p>3. Product: <a href="http://www.infoworld.com/article/07/08/27/35TCforms_1.html" class="regularArticleU">InfoPath 2007 and Microsoft Office Forms Server 2007</a><br/>
Score: Good, 7.3<br/>
Bottom line: InfoPath 2007 and SharePoint 2007 Enterprise or Forms Server 2007 have enough combined power to truly revolutionize how your company handles forms. From content to display capabilities, the duo handles it all, and it adds security and business intelligence to the mix as well.</p>
<p>4. Product: <a href="http://www.infoworld.com/article/06/10/12/42TCbiztalk_1.html" class="regularArticleU">Microsoft BizTalk Server 2006</a><br/>
Score: Excellent, 8.9<br/>
Bottom line: Microsoft BizTalk Server 2006 offers strong capabilities to all four key constituencies involved in EAI and b-to-b e-commerce: developers, business analysts, IT professionals, and business users. Although it runs only on Windows servers and requires two other Microsoft products, it can connect to and integrate with a wide variety of databases, Web services, and line-of-business applications.</p>
<p>5. Product: <a href="http://www.infoworld.com/infoworld/article/06/01/16/03FEsql_1.html" class="regularArticleU">Microsoft SQL Server 2005</a><br/>
Score: Excellent, 9.1<br/>
Bottom line: SQL Server 2005 vastly improves capabilities on all fronts, including development, integration, management, and BI. Companies will be able to run safer databases, better manage their environment, and finally create a truly 24/7 operation. Among new high-availability features, partial restores will allow databases to be brought online faster after failures, and database mirroring, although not yet officially supported, will provide automatic fail-over for log shipping scenarios.</p>
<p>6. Preview: <a href="http://www.infoworld.com/article/06/08/07/32FEexchange_1.html" class="regularArticleU">Microsoft Exchange 2007</a><br/>
Score: N/A<br/>
Bottom line: Overall, Exchange 2007 is a very likable upgrade. The new management interface is somewhat reorganized, and while Microsoft did succeed in making it a mite cleaner overall, the UI most likely won't save you much real time in day-to-day work. The Exchange Management Shell may be worth the upgrade all by itself for some folks. Users may enjoy the benefits of Exchange 2007, as e-mail administrators will. OWA and Windows Mobility both seem like "nice to haves" at first blush, but both have powerful long-term potential. If there's anything we really don't like about Exchange 2007, it has to be the sudden move toward x64-only.</p>
<p>7. Analysis: <a href="http://www.infoworld.com/article/07/03/01/10TCoffice_1.html" class="regularArticleU">Deploying Microsoft Office 2007</a><br/>
Score: N/A<br/>
Bottom line: Overall, Microsoft has done a decent job anticipating users' Office 2007 deployment needs and providing tools to manage them. Deploying as part of a WIM image is definitely a plus; however, we couldn't edit the customization settings on an existing Office 2007 WIM installation the way we could with Vista. (At least, we couldn't find an easy way to do it.) It's best simply to make a WIM image for largely different Office installations.</p>
<p>8. Analysis: <a href="http://www.infoworld.com/article/07/03/01/10TCvista_1.html" class="regularArticleU">Microsoft tools ease Vista deployment</a><br/>
Score: N/A<br/>
Bottom line: The upshot on Microsoft Vista deployment is that it's far and away better than what we had in the box with Windows XP Professional. The company did a solid job addressing the needs of most conventional businesses, but there's definitely room for customization and improvement on the overall smoothness of the operation that third-party desktop management vendors such as Altiris or LANDesk will likely exploit.</p>
<p>Hopefully this look back has proven useful. Stay tuned next week as we resume our in-depth coverage of Microsoft with a fresh new perspective.</p>]]>
</content>
<issued>2007-09-12T03:00:00-08:00</issued>
<modified>2007-09-12T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/09/12/37OPenterwin-eight-great-microsoft-reviews_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Editor&apos;s Letter: Finding that dream tech job</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/10/08/42OPeditor_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - Anyone who lived through the dot-bomb implosion in the early Aughties has probably developed a healthy dose of skepticism -- especially about all those caffeine-fueled high-tech jobs that shriveled up when the tech downturn hit. After the great bust, many techies began looking for more down-to-earth opportunities, namely opportunities that led to solid jobs with companies that were likely to still be in business a few years down the road. New worlds to conquer, stock options that could vault one into the eight-figure income bracket, high excitement? Thanks, but no thanks.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=careers;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=careers;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>Well, guess what? It’s 1999 all over again, and <a href="http://www.infoworld.com/archives/t.jsp?N=s&amp;V=88077" class="regularArticleU">startups are springing up faster</a> than <a href="http://www.infoworld.com/article/07/10/04/Microsoft-schedules-seven-patches_1.html" class="regularArticleU">vulnerabilities in a Windows app</a>. Unlike last time, many of these new companies have credible business models plus low overhead, even lower development costs (thanks to commodity hardware, Web 2.0 technologies, and open source) and a thrifty approach to spending. Those attributes should give them legs, even when the inevitable economic crunch descends. So there are suddenly some great jobs to be had, and we’ve got a practical guide on how to get them: “<a href="http://www.infoworld.com/article/07/10/08/Get-a-job-at-a-hot-startup_3.html" class="regularArticleU" sys_contentid="92359" sys_variantid="388">How to get hired by a hot startup</a>”, by Contributing Editor Bill Snyder.</p>
<p>In researching the story, Snyder heard one message over and over again: that managers are looking to hire techies with business chops. “That’s not to say you don’t need hard programming skills,” notes Snyder. “But those are just your ante; a lot of people have them.” Possibly as a response to excesses of the past, today’s startups are lean, and their employees must be capable of wearing many hats. At this new breed of startup, “engineers often need to go out on sales calls,” says Snyder, who also writes InfoWorld’s <a href="http://weblog.infoworld.com/tech-bottom-line/" class="regularArticleU">Tech’s Bottom Line blog</a>. “Software is complicated stuff, involving business processes that need to be understood from both a business and a software-implementation perspective. Who could be better than an engineer at explaining that complexity to laypeople?” he asks.</p>
<p>Bill was surprised at the way his subjects’ excitement and optimism rubbed off on him. “Typically, when I go out on a reporting assignment, after four hours of interviews, I’m exhausted,” he says. “This time, that didn’t happen. These people are enthusiastic about their jobs, about where software and business are going, and about their prospects. That energy level is contagious.”</p>
<p><b>Smiling for the software</b><br/>
Speaking of things that are contagious, I saw a video last week that proved just how infectious a smile -- even a forced one -- can be. At a recent exhibition in Japan, a company called Omron demonstrated a technology that can <a href="http://www.infoworld.com/article/07/10/04/Omron-demonstrates-facial-recognition-technology_1.html" class="regularArticleU">evaluate the size of someone’s smile</a>. Omron’s software, if embedded in a digital camera, can be used in numerous scenarios, including training of service employees who need to produce a big, toothy grin on command. Even weirder, though, was the <a href="http://www.infoworld.com/video/News/CEATEC/Omron-Say-cheese/video_1711.html" class="regularArticleU">video clip</a> showing a smiling competition, with contestants trying to out-grin one another. Watch it and see if you can avoid grinning ear to ear. I know I couldn’t.</p>]]>
</content>
<issued>2007-10-08T03:00:00-08:00</issued>
<modified>2007-10-08T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/10/08/42OPeditor_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Security Adviser: All about the data</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/10/05/40OPsecadvise-datacentric-worldview_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - It's all about the data. Everything we strive to do in computer security is to protect the data. It's the data that has value. So it only makes sense that our computer security defense plan is data-centric.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=security;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=security;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p><b>Locate your data.</b> Start by locating your data. It's much harder than it looks. Begin the process by searching for data on your database and file servers. Think of every location where your data can be deposited. Then think of all the ways it can be accessed, downloaded, copied, viewed, and printed. Data can be copied to removable media, including floppies (anyone have those anymore?), CD-ROMs, DVDs, USB drives, and tape. Has data been copied to local hard drives or downloaded to virtual images, laptops, and home computers? The last two locations have ended up in the media way too much lately.</p>
<p>
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 

 
 
<img src="http://www.infoworld.com/img/img92383.jpg" height="182" width="243" hspace="12" align="right" sys_contentid="92383" sys_variantid="305"/>Is information leaving your company via e-mail and other networking methods? If you're not sure, consider using one of the many data leak protection tools available to sniff your traffic looking for confidential data. Every client I've talked to that has used one of these tools said they have been surprised by the amount of unauthorized confidential data leaving their networks. Last year, a CSO friend of mine said it best: "If you think you know where all your data is, you either don't understand the scope of the problem or you're clueless."</p>
<p><b>Classify data and access.</b> Once you find the data, classify it according to sensitivity, much like the government does with Unclassified, Classified, Secret, and Top Secret classifications. I prefer general labels, such as simple numbers, 1 to 5, with 5 being the highest sensitivity. Define the various sensitivity labels so that everyone classifying data can follow some basic rules when marking the data. When you've finished classifying your data, what mechanisms do you have in place to ensure all future created data is appropriately classified? Now that the data is classified, move to issues of how users get to the information. How is the data accessed? Who is accessing the information and for what purpose? </p>
<p><b>Threat model.</b> <b/>Model all the possible threats to the data, from internal, unauthorized accesses to external intruders. Threats can be from human beings or malicious mobile code. Don't forget to include natural disasters and other disaster recovery events.</p>
<p><b>Identify the current state of your data.</b> Document the current state of security controls surrounding the data. Include authentication schemes, access controls, permissions, intrusion prevention, and auditing in your documentation.</p>
<p><b>Protect the data.</b> All the previous steps should lead to some natural conclusions about protecting the data. The more valuable and sensitive the data, the stronger and more redundant the controls should be. Access controls should be least privileged and role-based. Data protection also includes data backups, protection of those backups (such as encryption, secure storage, and so on), and enough test restorations to ensure confidence in the process. Backups should become a part of business continuity/disaster recovery plans.</p>
<p><b>Develop a data retention policy.</b> After you're through protecting the data, delete it. Well, get rid of it when it's no longer needed. It saves space and resources, as well as decreases liabilities. Don't keep data any longer than is necessary.</p>
<p><b>Monitoring, alerting, and reporting.</b> Develop systems to monitor data accesses, whether authorized or otherwise. Generate alerts to send an incident response team when a high-criticality threshold event has been met. Determine ahead of time how to respond to an unauthorized intrusion. Who gets contacted and when, if things go wrong?</p>
<p><b>Ongoing maintenance.</b> <b/>After all the hard work, make sure the plan and controls doesn't become obsolete the day after they're put into practice. Everything I've mentioned above is hard work. It would take the average organization many months to accomplish. Locating and classifying the data could take months by itself, but this is the right way to focus computer security. Focusing on computers and particular types of anti-malware is a misdirected focus. It's the data, period.</p>
<p>Many other experts have been preaching a data-centric approach toward computer security over the last year or so. The government has recognized this approach for the last century or so. The rest of us are late. But the reason I'm mentioning it in this column is because I believe in its approach, and I'm seeing more and more C-level decision-makers at large companies embrace it. Like the invasion of virtual-everything I saw happening a few years ago, a data-centric security approach will soon be in your organization. Understanding the basic tenets and understanding all the tasks involved will help you be a better computer security professional over the coming years.</p>]]>
</content>
<issued>2007-10-05T03:00:00-08:00</issued>
<modified>2007-10-05T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/10/05/40OPsecadvise-datacentric-worldview_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Off the Record: Shortcuts to career suicide</title>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - In the early days of the latest century, my pal Jesse and I found ourselves working as part of a systems programming team for a large corporation outside Palo Alto, Calif. One day, a brand new hire, let's call him "Frank," walked into the cube that Jesse and I shared. He needed advice.</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=application_development;pkey=careers;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=application_development;pkey=careers;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
<p>[ <b>Got</b> <b>war stories of your own? Share them on the <a href="http://www.infoworld.com/5117" class="regularArticleU">Off the Record blog</a>. ]</b></p>
<p>Frank was a programmer, and he’d been tasked with streamlining a cumbersome database application that was running on the mainframe. Since he seemed like a decent guy, Jesse and I were perfectly happy sharing our expertise. After a few meetings we even went out for beers a couple of times, talking about how Frank could re-engineer some of the clumsy data structures he had been stuck with. After a week or so of informal conversation, we moved to the chalkboard and then to fairly detailed flowchart outlines. We showed Frank how to use pointers rather than assignment statements to reference data and improve throughput. We talked about ways to develop sort keys. We suggested techniques to improve and accelerate sorting functions.</p>
<p>Soon Frank was visiting our cube three or four times a day with questions about how to implement some the trickier routines. And once the code was running, he came back for advice on how to format the output for Microfiche, and how to code control parameters for processing. By now, we were fully invested in Frank's project, and we all looked forward to our code-review-and-cocktail-drinking excursions.</p>
<p>Two months later, halfway through one of our weekly IT staff meetings, Frank's manager announced that he had an award to present. He went on to list all the classy design qualities and innovative coding exemplified by Frank's successful project. Then Frank stepped forward and accepted the award, saying "It was a lot of work, but it was worth it." He sat back down without a single word about the help Jesse and I had provided.</p>
<p>I was too stunned to say anything, but Jesse got to his feet and stated loudly that the least Frank could do was give us credit. It was probably not Jesse's most politic moment, especially when he declared that we had done "most of the work" on the project. But honestly it was nothing less than the truth.</p>
<p>That didn't stop our boss from rising angrily to his feet to observe that there was no room in the organization for "sour grapes." Jesse was mortified.</p>
<p>Shortly afterward, I decided that my career would benefit from a move to a management position. I was packing up my side of the cube when, to Jesse’s and my mutual amazement, who came waltzing in but Frank. He said he was "sorry about how the meeting went down," and immediately asked for some programming help. Jesse tossed him the manual. "Why don't you learn to read?" he asked, and turned away without waiting for an answer.</p>
<p>I retired a few years later. Jesse's career never recovered, which is perhaps just as well. After he left the company, he started what turned into a hugely successful motorcycle customizing business. Frank hung on for a few more years before moving up the management ladder. For all I know, he may still be there, looking for someone to do his work for him.</p>
<p>I learned two lessons from this little melodrama: One, make sure there are witnesses when you're helping a coworker do his job; and two, keep your mouth shut at big meetings -- even if you're getting the shaft.</p>]]>
</content>
<issued>2007-03-27T03:00:00-08:00</issued>
<modified>2007-03-27T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/03/27/14OPrecord_1.html</id>
</entry>

<entry>
<title type="text/html" mode="escaped">Enterprise Insight: Don&apos;t manage IT like the Titanic</title>
<link rel="alternate" type="text/html" href="http://www.infoworld.com/cgi-bin/redirect?source=rss&amp;url=http://www.infoworld.com/article/07/10/04/40OPEntinsight_1.html"/>
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<![CDATA[<p>(<a href="http://www.infoworld.com/?source=rss">InfoWorld</a>) - Ever seen one of those movies, such as "Titanic," where the passengers and officers dance and dine <a href="http://www.titanic-whitestarships.com/MGY_Tech_Facts.htm" class="regularArticleU">on deck in luxurious comfort</a> while hundreds of sweaty, tough men toil below in the suffocatingly hot engine room?</p><p align="right"><a href="http://ad.doubleclick.net/jump/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=business;skey=business_consulting;skey=green_business_and_practices;ord=123456789?" target="_blank" /><img src="http://ad.doubleclick.net/ad/idg.us.info.rss/opinion;pos=imu;tile=6;sz=336x280;pkey=business;skey=business_consulting;skey=green_business_and_practices;ord=123456789?" width="336" height="280" border="0" alt="" align="right"/></a></p>
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<img src="http://www.infoworld.com/img/img92336.jpg" height="182" width="243" hspace="12" align="right" sys_contentid="92336" sys_variantid="305"/>Leave aside for a moment the immediate physical dangers these men face, their short life spans, the deprivation of basic creature comforts they suffer. There's another problem: They have no idea where the ship is going. They're just following orders, providing an input, as in "ahead half throttle" or "full reverse." In addition to brutal conditions, they can forget about any kind of self-actualization.</p>
<p>Ever feel like that in your job in IT? Or worse, does your staff ever feel like that? If so, I recommend reading a recent interview with Bill Campbell, a former college football coach (Columbia University) and now one of the leading "management mentors" to technology CEOs in Silicon Valley.</p>
<p>Campbell is a bit of a Silicon Valley insider hero, worshipped for his roles helping grow companies such as Intuit, Apple, and Google, but relatively unknown outside Northern California. His specialty isn't technology, but people: how they get along; how to enable their best work; how to lead and mentor them, empower them, and hold them accountable.</p>
<p>He was <a href="http://www.mckinseyquarterly.com/Governance/Coaching_innovation_An_interview_with_Intuits_Bill_Campbell_1925_abstract" class="regularArticleU">recently interviewed in The McKinsey Quarterly</a>, and he certainly doesn't come from the engine-room school. By contrast, he's brusquely straightforward about one key point: As much as possible, engineers should be running the show in tech companies, not highfalutin product marketers.</p>
<p>"Engineers need to have clout," he asserts, to sustain a culture of innovation. "Engineers should have the ability to say this is what we want to do, and all the product managers in the world aren't going to talk us out of it."</p>
<p>Campbell goes on to recount an incident where he caught a newly hired product manager trying to dictate functionality to the tech guys. "If you ever tell an engineer what features you want, I'm going to throw you out on the street," Campbell recalls telling him. "You're going to tell the engineers what problem the consumer has, and then they're going to provide you with a better solution than you'll ever get by telling them to put some dopey feature in there."</p>
<p>This sounds dramatic, but there's an important lesson here. In an age of modular processes and distributed labor and virtual workplaces, it's very easy to become disconnected from the work itself, to become a provider of an input such as horsepower or compute capacity. And that's as bad as the engine room -- bad for morale, for productivity, for innovation, for profitability.</p>
<p>If you're an IT manager with a large organization, think about how you can engage everyone on your team so that they don't feel stuck in the engine room. (One piece of advice from Campbell is to have engineers meet regularly and informally with the captain, so they feel they have his or her ear and understand what's going on.)</p>
<p>Geoff Penney, a former Schwab CIO, once told me that as bad as IT gets on the worst day, "it beats shoveling coal with your bare hands." That's true, and it should also beat working in almost any engine room -- if you're doing your job right.</p>
<p><b>Shocking stats dept.<br/>
</b>Speaking of coal, a <a href="http://www.eiu.com/site_info.asp?info_name=IT_and_the_Environment&amp;rf=0" class="regularArticleU">new report out from the Economist Intelligence Unit</a> says that 42 percent of IT executives say their firms don't monitor their IT-related energy spending at all -- and an additional 9 percent aren't sure. Furthermore, 54 percent of those polled said their firms don't measure the environmental impact of their IT systems and policies.</p>
<p>The report concludes that most companies are simply paying lip service to green issues, and that power consumption is not a significant criterion right now in IT procurement. Too bad -- if you're the person responsible for the IT operating budget. Energy prices continue to rise, especially as the dollar falls.</p>
<p>To get this column delivered to your e-mail inbox every week, <a href="http://subscribe.infoworld.com/cgi-win/ifwd.cgi?m=newsletter" class="regularArticleU">sign up here</a>.</p>]]>
</content>
<issued>2007-10-04T03:00:00-08:00</issued>
<modified>2007-10-04T03:00:00-08:00</modified>
<id>http://www.infoworld.com/article/07/10/04/40OPEntinsight_1.html</id>
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