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 TEST CENTER Red Hat tailors a snug fit By Maggie Biggs November 1, 2002 ARGUING THAT LINUX is not a viable desktop candidate is no longer valid. With the 8.0 release of its self-named Linux adaptation, Red Hat has proven that all the Linux desktop needs now is adoption by business-applications developers.
But for basic day-to-day tasks, such as sending and receiving e-mail and creating and exchanging business documents, Red Hat Linux 8.0 is a desktop-worthy choice. This release includes an office productivity suite, OpenOffice, that is compatible with Microsoft Office formats as well as built-in Web-browsing, e-mail, calendar, and project management applications. On the desktop, Red Hat Linux 8.0 is polished and does a good job of hiding complexities with which end-users need not be concerned. The company also does a good job of providing blended KDE and Gnome 2.0 support. A new desktop-switching tool allows users to choose which interface they prefer (although Gnome is still the default), whereas the newly added Bluecurve theme gives both KDE and Gnome a similar look and feel. As do some competing OSes, Red Hat Linux 8.0 secures administrative tasks by requiring that the root (administrator) account be entered before the tasks can be performed. Authorized users also can click on a taskbar icon to maintain root privileges when they are granted. By securing desktop configurations in this manner, administrators can more easily support a common desktop image across the enterprise. Administrators also will find enterprise-level support and training. The Red Hat Network provides support for simplified configuration management. Administrators can easily manage a single desktop by setting up a single image that can then be installed on desktops across the enterprise. Acting as an end-user, we tried out some of the newly included configuration tools, such as selecting a background image, examining the contents of a CD, and setting our menu preferences. These tasks were easy, but we found that the end-user help system was buried rather deeply. Default iconic access to the help system would be more convenient for end-users. On the administrative side, we tried both installing and upgrading some of our systems to Red Hat Linux 8.0. Fresh installations of Red Hat Linux 8.0 on all of our systems completed without a hitch. The installation routine automatically and correctly identified and configured all of the hardware on our desktops and laptops. As were our new installations, upgrades of existing Red Hat 6.2, 7.1, and 7.3 systems were also successful. In this release, Red Hat has shaved roughly 10 minutes off the installation time. The average install or upgrade time per machine was approximately 20 minutes, which is much quicker than the time it takes to install rival desktop OSes. Next, we tried adding and removing applications from several of our installations. We were able to install VMWare Workstation so that we could host other OSes, such as Windows, to run some business applications. We also added several packages using the included Red Hat package manager. It worked well for our purposes, but it does not yet offer all the capabilities of the package manager, KPackage, which is part of KDE. Adding Red Hat Linux desktops to the enterprise won't complicate the networking picture at all. Introducing this new release into our test network was simple, and we were able to share files and printers on Windows and Macintosh. We had no trouble connecting our Red Hat Linux desktops to our custom-coded business applications, which enabled end-users to access applications and update databases on other platforms, such as Solaris and AS400. Overall, we found this Red Hat Linux release well-prepared for basic end-user implementation in an enterprise setting. With costs that are sharply lower than those of competing desktop OSes, IT managers and desktop administrators should consider deploying Red Hat Linux 8.0.
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