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Hewlett-Packard launches remote services with iPaq By Ephraim Schwartz May 21, 2002 12:28 pm PT IN THE BATTLE to win the hearts and minds of mobile corporate users, Hewlett-Packard announced on Tuesday two deals that enable it to include corporate e-mail and access to online storage as options for its iPaq Pocket PC handheld devices.
Symmetry Pro, like other desktop redirector software, may cause some consternation among IT managers who do not want end-users to have unauthorized access to the network. "Some will not like to see a desktop redirector, but we have server solutions with all the security an IT manager wants. Everybody wants the enterprise customer, and you have to start with something that individuals can try and buy," said Ron Jasper, vice president of network operator solutions at InfoWave. Although the focus is on e-mail and calendar, Infowave also has an upgrade path called the Wireless Business Engine to give users access to any Web-based application including CRM, corporate portals, and other client-server applications, Jasper said. HP will offer the remote access as part of a bigger strategy, dubbed the Wireless Enterprise Framework, which will target mobile services in some cases in direct competition with the wireless carriers who are rolling out similar services. One industry analyst believes, however, that although third-party hosted offerings for PIM applications may be fine, it will not find corporate acceptance for more strategic applications. "A third-party hosted solution is not one companies would rely on for highly mission-critical applications. It is good enough for consumers," said Tim Scannell, president of Shoreline Research in Quincey, Mass. The cost of the Symmetry Pro service will be $19.95 and is available now. HP also announced a deal with GoAmerica to use its Mobile Office Document Manager which will allow iPaq users to upload and download frequently used files by accessing online storage. Basic storage will cost $9.95 per month for 50MB and $29.95 per month for 250MB. InfoWorld Editor at Large Ephraim Schwartz is based in San Francisco. SPONSORED WHITE PAPERS
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