 NEWS
National Security Agency reports computer glitch
By Linda Rosencrance, ComputerWorld
January 31, 2000 10:14 am PT
The National Security Agency (NSA) has confirmed that it "suffered a serious computer problem" at 7 p.m. Monday, Jan. 24 that affected its ability to process intelligence information. In a statement issued Saturday, the agency said, "NSA systems were impacted for 72 hours."
The statement said that contingency plans that called on other aspects of the NSA system to assume some of the information-processing load were immediately put into effect.
The agency, which uses satellites as well as other methods to gather intelligence information, said in its statement that "while intelligence collection continued, NSA technicians worked to recover the IT infrastructure" needed to process that information.
According to the NSA, the effort took thousands of man-hours and cost $1.5 million.
The statement said, "the backlog of intelligence processing is almost complete, and NSA is confident that no significant intelligence information has been lost."
For more enterprise computing news, go to www.computerworld.com. Copyright (c) 2000 Computerworld, Inc. All rights reserved.
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