Microsoft updates KB 3057110, KB 3045171 cause Windows 7 PCs to crash

GDI+ updates freeze Win7 and earlier PCs when using GsDraw and other drawing tools to create text outline-based path objects

Microsoft font driver updates KB 3057110 and 3045171 cause Windows 7 PCs to crash
Credit: Shutterstock

Microsoft has issued an acknowledgment that MS15-044/KB 3057110 and MS15-051/KB 3045171 -- both massive font driver updates that fix TrueType font handling in Windows, .Net Framework, Office, Lync, and Silverlight -- can cause Windows 7 and earlier PCs to freeze.

The official warning goes like this:

After you install this security update, you experience crashes when you use Windows GDI+ to create text outline-based path objects on a computer that is running Windows 7 or an earlier version of Windows. We are aware of this issue and will address it in the near future.

Golden Software has a detailed description on its website:

(May 13, 2015) Microsoft released a series of updates. Two of those affect Golden Software products. Attempting to create maps or graphs containing symbols, opening files containing symbols, or drawing symbols results in a GsDraw error.

Surfer Error / GsDraw error (1): GenericError / Module GsDraw, File Path.cpp, Line 953

The company's immediate fix is to uninstall KB 3045171 and, if that doesn't take care of the problem, to uninstall KB 3057110.

GsDraw has a permanent fix posted on its KB 1957 page. There's no indication whether the Fix-it file works for all instances of the bug, or GsDraw only. The page has additional instructions for manually installing specific GsDraw fonts.

To comment on this article and other InfoWorld content, visit InfoWorld's LinkedIn page, Facebook page and Twitter stream.
From CIO: 8 Free Online Courses to Grow Your Tech Skills
Notice to our Readers
We're now using social media to take your comments and feedback. Learn more about this here.