Yesterday, I noted how many of you running the Windows 10 Technical Preview build 9879 couldn't get the patch KB 3020114 to install. The problem appeared within minutes of the non-Patch-Tuesday patch appearing on Tuesday. On Wednesday, Kazuhiro Matsuda posted a workaround on the Microsoft Answers forum that appears to fix the mess. Although Microsoft hasn't documented the problem or its solution in the KB 3020114 page, many Windows 10 testers say it works.
In many cases, you might not even realize that KB 3020114 failed to install. Most people see it when they manually apply the patch, reboot, then look at Automatic Update again, only to discover that the patch is still there.
Matsuda's magic combination:
- Uninstall Windows updates KB 3019269, KB 3018943, KB 3016725, KB 3016656 (right-click Start, choose Control Panel, Programs and at the top click the link to View Installed Updates).
- Go into Windows Update (either via the Control Panel, or the Metro Settings app). You should see these updates waiting to be installed: KB 3020114, KB 3016725, KB 3019269, and KB 3018943. Note that KB 3016656 is no longer on the list; it's been replaced by KB 3020114.
- Reboot. Check to be sure KB 3020114 got installed and is no longer offered.
What happened to 3016656? Nobody knows. At least, those who know aren't talking. The KB article is gone.
Once again we have a high-visibility bug in a Microsoft KB patch with a workaround posted by a fellow user. Aside from a couple of tweets from Gabe Aul (thanks, Gabe) there's been no acknowledgment, no explanation.