It’s not easy keeping sight of the ultimate goal through a long project that, in the end, remains invisible to most of the company. But you can take personal pride in your achievement.
At one firm, IT staffers realize that their current ERP system is no longer adequate. Because of extensive white-box modifications, the systems are far out of step with any licensing agreements.
The boss agrees to handle it, but provides no updates -- then leaves the company (while promising to be available for any questions at the bargain price of $80 per hour). A team of two -- one techie and one extremely competent electrician -- is left with the responsibilities. After taking a meeting with a service provider who assures them they can’t do the ERP upgrade themselves and offers its services for $125 per hour, the duo vows to do it on their own.
It takes two years to replace all the Novell servers with Windows 2000 servers and 250 DOS workstations with Windows 98 desktops, as well as roll the ERP software to the new package. The time-keeping, payroll, and HR packages are moved. For this massive undertaking, the team tackles one location at a time, spending two months on each site.
The transition goes smoothly. The rest of the company doesn’t know the full effect of the miracle the techs pull off, but they have every reason to celebrate a job very well done.