Edify gets VoiceXML certification

Voice activation apps system is approved

Edify on Tuesday is announcing that its Edify Voice Interaction Platform (EVIP) 9.0 system for deploying speech activation applications has received VoiceXML 2.0 Certification from the VoiceXML Forum.

The certification ensures interoperability between applications conforming to VoiceXML 2.0. The test suite for certification features 600 tests, according to Ken Waln, Edify CTO. “The significance is that we have passed that suite of tests,” Waln said.

EVIP is for deploying speech-automated self-service systems, where the application answers the phone and uses speech recognition, according to Edify. Customers of the company can operate VoiceXML-compliant solutions and native Edify voice solutions on the same platform, the company said.

VoiceXML serves as a markup language to enable developers, platform vendors, and tool providers to reuse code and more easily develop applications and tools that can interoperate with other VoiceXML-based systems, according to Edify. The specification is intended to eliminate the need for proprietary markups.