Indian outsourcer Infosys Technologies has established an IT services and BPO (business process outsourcing) operation in Monterrey, Mexico, in line with the strategy of many Indian outsourcers to deliver services to customers from locales in nearby time zones as well as offshore from India.
Infosys' subsidiary in Monterrey, Infosys Technologies S. De RL De CV, will employ up to 1,000 staff over three years. The center will offer a range of business consulting, BPO and IT services such as infrastructure management, the company said.
The Monterrey center will also address the growing Latin American market for IT services, a spokeswoman for Infosys said on Tuesday. Some of Infosys' clients already have operations in Latin America. The center will also handle European markets, where language skills available in Mexico, are relevant, she added.
A number of Indian outsourcing companies, including Tata Consultancy Services, have set up operations close to their European and U.S. customers. Infosys' center in Brno in the Czech Republic, for example, offers remote infrastructure management and BPO services in a number of European languages.