Digium's open source VoIP platform continues to win over organizations on the smaller end of the spectrum, but widespread enterprise adoption remains elusive, despite Asterisk's business-worthy proposition, as noted by InfoWorld's Paul Venezia in Open source VoIP makes the business connection, a deep dive look at open source IP telephony in the enterprise.
Of course, enterprising business-class Asterisk deployments do exist. Summer Bay Resorts, winner of an InfoWorld 100 award winner, replaced its legacy PBX with a series of HP DL360 machines running CentOS and Asterisk at each of its call centers, logging more than 1 million voice minutes per month on a 13-server system, as Venezia found out in Case study: Asterisk proves its worth.
The cost benefit of going open source for IP telephony is compelling. And Asterisk offers a bevy of worthwhile business features, not to mention a deep development community. It should be interesting to see whether Asterisk can build on this momentum and push deeper into the enterprise in the year to come.
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Interactive graphic: Anatomy of an Open Source VoIP Rollout
Screencast: Open source VoIP: Trixbox 2.0
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